CTHCA Medical Office Manager (TM-49440)

Paycom - ATS; Washington; On-site; USD 59,000 - 72,000; Full time

Job summary

Colville Tribal Health Care Authority is seeking a Medical Office Manager for the Omak Health Clinic. You will lead the medical office team, ensure a patient-focused environment, and coordinate with departments to deliver timely information and services.

The role requires an AA degree in business or medical office administration with at least four years of experience, HIPAA and BLS training, and proficiency with RPMS/EHR and MS Office. Washington driver’s license is required.

Qualifications

• AA degree in Business Administration or Medical Office Administration is required.
• HIPAA and Privacy training; Basic Life Support (BLS) certificate within 90 days of employment.
• Ability to read, write, speak English effectively.
• RPMS/EHR proficiency; MS Office experience.
• Maintain confidentiality and handle sensitive information with discretion.
• Valid Washington State driver's license and be insurable.

Responsibilities

• Manage the medical office team at the assigned location.
• Ensure a smooth, patient-focused environment and provide timely information to staff and patients.
• Coordinate with departments to meet goals and objectives.
• Provide training and guidance to staff and contribute to improved processes.

Skills

Organization

Time management

Communication

Confidentiality

Team collaboration

Problem solving

Education

AA degree in Business Administration or Medical Office Administration

Tools

RPMS

EHR

MS Office

Job description

Closing Date: Open Until Filled, Bi Weekly ReviewsPosition: Medical Office ManagerSalary: $28.32/hr - $34.50/hrReports To: Clinic DirectorLocation: Omak Health Clinic, Omak WASUMMARY:The Medical Office Manager for the Colville Tribal Healthcare Authority is the principal individual responsible for the efficient management of the medical office team at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment by working positively and supportively with all departments, providing timely, thorough, and accurate organizational information. The Medical Office Manager will perform their job duties in a professional manner while assuring that all the needs of the staff and patients are met – with a pleasant demeanor.KNOWLEDGE, SKILLS, AND ABILITIES:Requires AA degree in Business Administration or Medical Office Administration or related field with a minimum of 4 (four) years of work experience is required. Other combinations of higher education and extended work experience may substitute for the degree when it demonstrates the ability to fulfill the requirements of the positionHIPAA and Privacy training, Basic Life Support Certificate within 90 days of employmentBlood borne pathogen training annuallyAbility to understand, speak, communicate and read the English languageStrong organizational and time management abilitiesAbility to utilize RPMS and EHR proficientlyRequires ability to utilize a multi-line telephone with good telephone etiquetteProficiency in MS Office (Word, Excel, Outlook, PowerPoint)Ability to handle sensitive information with discretion and maintain confidentialityWell-developed human relation skills to convey technical concepts to others, to deal with sensitive and confidential information, to give instructions and training, and to facilitate training and discussions in individual and group settingsAbility to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organizationAbility to plan, organize, and prioritize work processes in a high-volume environment in order to meet deadlines and to comply with goals and objectivesAbility to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trendsAbility to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body languageValid Washington State Driver’s License is required and be insurableNote: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.INFORMATION: Terri Mail, HR Generalist, Colville Tribal Health Care Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, [phone]. [e-mail]