CTHCA Dental Office Manager (TM-49498)

Confederated Tribes of the Colville Reservation; Washington; On-site; USD 34,000 - 41,000; Full time

Job summary

Colville Tribal Healthcare Authority is seeking a Dental Office Manager at our Omak, WA location. You will lead the dental office team, ensure patient-focused service, and collaborate with all departments to maintain smooth operations.

Qualifications include an AA degree with 3+ years of experience, HIPAA/Privacy training, BLS, and proficiency in RPMS/EHR and MS Office. Valid WA driver’s license preferred. This is a full-time on-site role with competitive compensation.

Qualifications

• AA degree with a minimum of 3 years of experience required.
• HIPAA and Privacy training and Basic Life Support Certificate within 90 days of employment.
• Blood borne pathogen training annually.
• Ability to read, speak, and write English; strong communication skills.
• Proficiency with RPMS and EHR systems; MS Office suite.

Responsibilities

• Manage dental office team to ensure efficient operations.
• Maintain a patient-focused, positive environment across departments.
• Provide timely, thorough organizational information to staff and patients.
• Uphold professional standards and confidentiality in all duties.
• Coordinate priorities to meet deadlines and organizational goals.

Skills

HIPAA training

BLS certificate

English proficiency

Organizational skills

MS Office

RPMS/EHR proficiency

Telephone etiquette

Data analysis

Confidentiality

Communication skills

Planning & prioritization

Education

AA degree

Tools

RPMS

EHR

MS Office

Excel

Outlook

Job description

Position: Dental Office ManagerSalary: $25.02 - $30.47Reports To: Dental DirectorClosing Date: Open Until Filled, bi-weekly reviewLocation: Omak, WAThe Dental Office Manager for the Colville Tribal Healthcare Authority is the principal individual responsible for the efficient management of the dental office team at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment by working positively and supportively with all departments, providing timely, thorough, and accurate organizational information. The Dental Office Manager will perform their job duties in a professional manner while assuring that all the needs of the staff and patients are met – with a pleasant demeanor.KNOWLEDGE, SKILLS, AND ABILITIES:AA degree with a minimum of 3 (three) years of experience is required. Other combinations of higher education and extended experience may substitute for the degree when it demonstrates the ability to fulfill the requirements of the position.HIPAA and Privacy training and Basic Life Support Certificate within 90 days of employment.Blood borne pathogen training annually.Ability to understand, speak, communicate and read the English language.Strong organizational and time management abilities.Ability to utilize RPMS and EHR proficiently.Requires ability to utilize a multi-line telephone with good telephone etiquette.Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).Ability to handle sensitive information with discretion and maintain confidentiality.Well-developed human relation skills to convey technical concepts to others, to deal with sensitive and confidential information, to give instructions and training, and to facilitate training and discussions in individual and group settings.Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet deadlines and to comply with goals and objectives.Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.Valid Washington State Driver’s License is required and be insurable.Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.INFORMATION: Terri Mail, HR Generalist, Colville Tribal Health Care Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, [phone]. [e-mail]