CSS Representative

Shoppa's Material Handling; Lubbock (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Shoppa’s Material Handling in Texas is seeking a Customer Sales & Service Representative to grow parts, service and rental sales volume and expand the customer base by executing business plans, including targeting prospects and exceeding annual goals. This role solidifies customer relationships through aftermarket services such as service agreements, fleet analysis and training.

It is a key member of Shoppa’s Sales Team and requires excellent customer service, a great attitude and a commitment

Qualifications

• Develop and execute plans to grow parts, service and rental sales.
• Build new customer relationships and exceed annual sales goals.
• Provide excellent customer service and maintain a positive attitude.

Responsibilities

• Target prospects and expand customer base.
• Partner with customers on aftermarket services such as service agreements, fleet analysis and training.
• Support sales team with follow-ups and closing deals.
• Maintain knowledge of inventory, pricing and service options.

Job description

Family owned and operated since 1981, Shoppa’s Material Handling is one of the fastest growing and most successful material handling dealerships in the United States. We are proud to be an authorized dealer of Toyota Material Handling - the bestselling forklift brand in the world and a recognized leader in quality, durability, safety and innovation. Through our nine locations across Texas and Kansas City, MO, we provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods.

Job Summary

The Customer Sales & Service Representative (CSS Rep) will be responsible for growing the parts, service and rental sales volume and expand the customer base by executing business plans, including targeting prospects, as well as exceeding annual goals. Solidify the customer relationship through partnering with them on aftermarket related services - service agreements, fleet analysis and training. This position is an important member of Shoppa’s Sales Team and requires excellent customer service, great attitude