CSR Tide Cleaners - South Meridian

Rise Social; Meridian (ID); On-site; USD 21,000 - 23,000; Full time

Job summary

Tide Cleaners South Meridian is seeking a Full Time Customer Service Associate to greet customers, assist with garment drop-offs and pickups, and maintain front counter operations.

The role emphasizes strong interpersonal skills, basic computer and POS proficiency, and reliable scheduling. Compensation ranges from $15 to $17 per hour, with an on-site shift at Tide Cleaners in South Meridian.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and manage time efficiently.
• Basic computer skills and ability to learn our point-of-sale system.
• Previous customer service or retail experience is a plus but not required.
• Must be able to lift up to 25 lbs and stand for extended periods.

Responsibilities

• Greet customers and assist with drop-off and pick-up of garments.
• Ensure all items are properly tagged and logged in the system.
• Answer customer inquiries regarding services, turnaround times, and pricing.
• Maintain cleanliness and organization of the front counter and customer service area.
• Assist in handling payments and providing accurate receipts to customers.
• Ensure all orders are processed according to Tide Cleaners’ standards and timelines.
• Address any customer concerns or escalates issues to the manager as needed.
• Perform opening and closing duties for the shift as required

Skills

Interpersonal skills

Communication skills

Independent work

Time management

POS system

Customer service

Lifting 25 lbs

Tools

POS system

Job description

Job Title: Full Time Customer Service AssociateLocation: Tide Cleaners, South MeridianPosition Type: Full Time (Approximately 4-5 days a week rotating schedule with co-worker.)Work Schedule:Monday-Friday: 9:00 PM – 5:00 PMSaturday 10:00 - 2:00 PMShift is typically Monday/Tuesday/Thursday or Wednesday/Friday/SaturdayJob Summary:

Key Responsibilities:

Greet customers and assist with drop-off and pick-up of garmentsEnsure all items are properly tagged and logged in the systemAnswer customer inquiries regarding services, turnaround times, and pricingMaintain cleanliness and organization of the front counter and customer service areaAssist in handling payments and providing accurate receipts to customersEnsure all orders are processed according to Tide Cleaners’ standards and timelinesAddress any customer concerns or escalate issues to the manager as neededPerform opening and closing duties for the shift as required

Strong interpersonal and communication skills

Ability to work independently and manage time efficiently

Basic computer skills and ability to learn our point-of-sale system

Previous customer service or retail experience is a plus but not requiredMust be able to lift up to 25 lbs and stand for extended periodsFlexibility to work occasional additional shifts (Tuesdays, Thursdays, or Saturdays) as neededCompensation:$15 to $17 per hour, based on experience.