Representante de Atención al Huésped

Tide Cleaners; Edgewater (MD); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

401(k)

Flexible schedule

Free uniforms

Paid time off

Training & development

Job summary

Tide Cleaners is seeking a part-time Guest Service Representative for its Edgewater, MD store. You will greet guests, assist with inquiries, and support store operations to ensure a positive customer experience.

Role requires customer service experience; dry-cleaning experience is a plus. You will handle transactions, assist with cleaning/finishing needs, and participate in ongoing training. Physical ability to lift up to 30 pounds and stand for extended periods is required.

Qualifications

• Customer service experience required.
• Previous dry-cleaning experience a plus.

Responsibilities

• Provide exceptional service to guests.
• Greet and assist walk-in guests in the store.
• Maintain cash drawer accuracy.
• Attend Company offered ongoing training and education.
• Serve as primary liaison with guests.
• Input guest orders into the computerized register.

Skills

Customer service

Job description

Benefits:

• 401(k)
• Flexible schedule
• Free uniforms
• Paid time off
• Training & development

Are you looking for an opportunity to join a company where you can expand your experiences and horizons? Tide Cleaners is the PERFECT place to do it! Tide Cleaners is on a mission to make caring for clothes so perfect and simple, that peoples' lives do not have to revolve around laundry.

Come work with us and join our #LifeNotLaundry mission!

Store Location: Edgewater, MD

Employment Type: Part Time

Guest Service Representative Primary Responsibilities:

Provide exceptional service to guests. Greet and assist all walk-in guests in the store. Consistently ensure cash drawer accuracy. Follow Company’s new guest protocol. Attend Company offered ongoing training and education. Serve as primary liaison with guests. Process guest phone and personal relations. Consultatively assist guests with cleaning, stainand/or finishing needs and/or concerns. Sort and examine articles, picking out those that may need hand spotting, or stain treatment Mark-In incoming guest orders; identify garments to be laundered or dry cleaned, tag, mark and classify all pieces and input information into the computerized register

Physical Requirements:

Must be able to frequently lift up to 30 pounds. Must be able to stand for extended periods of time

Great if you have:

Customer Service experience required. Previous Dry-Cleaning experience a plus.

Additional Information:

Qualified individuals will not be disadvantaged based on being unemployed. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship.

Join our team as a Guest Service Agent and contribute to creating unforgettable experiences for our guests!