CSR - Tide Cleaners Downtown Boise

Tide Cleaners; Boise (ID); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

On-the-job training

Opportunities for advancement

Competitive compensation

Job summary

Tide Cleaners in Boise, Idaho is seeking a Customer Service Representative to provide friendly service and support to customers at the counter. This role offers both full-time and part-time hours with store hours from 8am to 6pm Monday through Friday, and Saturdays 10am to 2pm; Sundays closed.

It is a role well-suited for college students seeking flexible scheduling. Responsibilities include greeting customers, explaining services and pricing, processing orders accurately, handling complaints

Qualifications

• 1+ years of customer service experience.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced environment.
• Availability to work flexible hours, including evenings and weekends.
• Familiarity with dry cleaning or laundry services is a plus.

Responsibilities

• Greet customers in a friendly and professional manner
• Answer customer inquiries about our services and pricing
• Process customer orders accurately and efficiently
• Handle customer complaints and resolve issues in a timely manner
• Maintain a clean and organized store environment
• Follow all safety and security procedures
• Perform other duties as assigned

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Time management

Education

High school diploma or equivalent

Job description

Position: Customer Service Representative

Hours: Full or Part Time available. Great for college students. Flexible hours. Store is open 8am-6pm Monday-Friday. Saturday 10-2pm. Closed Sunday

Pay: $15-17 hourly plus bonus

Job Summary: The CSR is responsible for providing exceptional service to our customers and ensuring their satisfaction with our dry cleaning services. This individual will be the face of our company and must possess excellent communication and interpersonal skills.

Responsibilities:

• Greet customers in a friendly and professional manner
• Answer customer inquiries about our services and pricing
• Process customer orders accurately and efficiently
• Handle customer complaints and resolve issues in a timely manner
• Maintain a clean and organized store environment
• Follow all safety and security procedures
• Perform other duties as assigned

Requirements:

• High school diploma or equivalent
• 1+ years of customer service experience
• Excellent communication and interpersonal skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize in a fast-paced environment
• Availability to work flexible hours, including evenings and weekends
• Familiarity with dry cleaning or laundry services is a plus

We offer competitive compensation, on-the-job training, and opportunities for advancement within the company.