CSR Teller: Customer Care & Banking Support

Fifth Third Bank; Milford Charter Township (MI); On-site; USD 27,000 - 36,000; Full time

Job summary

Fifth Third Bank in Milford, Michigan, is hiring a CSR/Teller for full‑time service roles. You will handle daily cash interactions, respond to customer questions, and direct inquiries to the right partners for a consultative conversation.

Maintain confidentiality, balance records, and follow bank policies while delivering a positive customer experience. The role emphasizes trust, ethics, and responsiveness with customers and colleagues.

Qualifications

• High school diploma or GED required.
• Experience in customer service or cash handling preferred.
• Ability to interact confidently with the public and maintain confidentiality.

Responsibilities

• Provide excellent customer service in person and via outreach.
• Refer customers to appropriate partners for consultative conversations.
• Maintain accurate cash handling and balancing records per policy.
• Follow bank policies and procedures and maintain confidentiality.
• Refer customers to bankers and partners for tailored solutions.

Skills

Cash handling

Customer service

Public interaction

Dress code compliance

Problem solving

Education

High school diploma/GED

Job description

Fifth Third Bank in Milford, Michigan, is hiring a CSR/Teller for full‑time service roles. You will handle daily cash interactions, respond to customer questions, and direct inquiries to the right partners for a consultative conversation.

Maintain confidentiality, balance records, and follow bank policies while delivering a positive customer experience. The role emphasizes trust, ethics, and responsiveness with customers and colleagues.