CSR Logistics

ProSource Staffing; Texas; On-site; USD 21,000 - 30,000; Full time

Job summary

ProSource Staffing in Houston, TX 77015 is seeking a Bilingual Customer Service Transportation representative. The role acts as a liaison between customers, drivers, and internal teams to ensure smooth daily operations, including shipping and receiving, with a focus on safety compliance.

The position requires logistics experience, strong communication, and the ability to thrive in a fast-paced environment. Proficiency with computers is essential; SAP experience is a plus.

Qualifications

• Prior experience in logistics is required.
• Strong customer service orientation and communication skills.
• Ability to work effectively in a fast-paced environment.
• Strong problem-solving and organizational abilities.
• Computer proficiency is required.
• SAP experience preferred.
• Shipping and receiving experience preferred.

Responsibilities

• Serve as the primary point of contact for customers and drivers, providing timely and professional communication.
• Coordinate daily logistics operations, including shipping and receiving activities.
• Monitor transportation schedules and warehouse workflows to ensure on-time service.
• Identify, troubleshoot, and resolve operational issues as they arise.
• Maintain accurate documentation and system updates using company software.
• Collaborate with operations, warehouse, and administrative teams to meet customer needs.
• Support and uphold established safety standards and compliance practices.

Skills

Customer service orientation

Communication

Fast-paced environment

Problem solving

Organizational abilities

Computer proficiency

Tools

SAP

Job description

Job Description

Job Description

Bilingual Customer Service Transportation

Location: 77015 - Houston, TX
Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Position Summary

The Customer Service Representative serves as a key liaison between customers, drivers, and internal departments to ensure seamless daily operations. This role plays a critical part in supporting transportation and warehouse activities while maintaining high service standards, accuracy, and safety compliance.

Key Responsibilities

• Serve as the primary point of contact for customers and drivers, providing timely and professional communication
• Coordinate daily logistics operations, including shipping and receiving activities
• Monitor transportation schedules and warehouse workflows to ensure on-time service
• Identify, troubleshoot, and resolve operational issues as they arise
• Maintain accurate documentation and system updates using company software
• Collaborate with operations, warehouse, and administrative teams to meet customer needs
• Support and uphold established safety standards and compliance practices

Qualifications

• Prior experience in logistics required
• Strong customer service orientation and communication skills
• Ability to work effectively in a fast-paced environment
• Strong problem-solving and organizational abilities
• Computer proficiency required
• SAP experience preferred
• Shipping and receiving experience preferred
• Ability to work collaboratively within a team environment