CSR & Equipment Specialist — On-the-Job Training

U-Haul; North Royalton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

ESOP

Life insurance

Dental & Vision plans

Employee assistance program

Paid holidays

Job summary

U-Haul in North Royalton, OH seeks a Customer Service Representative to support customers with rentals, inspections and equipment handling. You will use U-Scan tech to dispatch and return gear, assist with setup, inspects vehicles, and educate customers on services.

The role emphasizes service excellence, teamwork, and safety; a valid driver’s license is required, with on-the-job and university-style training available.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license and good driving record required.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Educate customers regarding products and services.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul in North Royalton, OH seeks a Customer Service Representative to support customers with rentals, inspections and equipment handling. You will use U-Scan tech to dispatch and return gear, assist with setup, inspects vehicles, and educate customers on services.

The role emphasizes service excellence, teamwork, and safety; a valid driver’s license is required, with on-the-job and university-style training available.