(CSR) Customer Service Representative

Summers Plumbing Heating & Cooling

Columbus (IN)

On-site

USD 29,000 - 34,500

Full time

14 days+

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Benefits offered by this job

Generous benefits package including medical, dental, vision, and life insurance.

401(k) plan with company match.

Job summary

Summers Plumbing Heating & Cooling is seeking a full-time Customer Service Representative (CSR) to enhance customer satisfaction and support office operations. Offering competitive wages of $29,000 to $34,500 per year plus benefits, this role focuses on communication and teamwork in a friendly environment.

Qualifications

Positive and friendly demeanor.
Dependable and reliable.
Ability to pass a background check and drug screening.

Responsibilities

Provide superb customer care to clients and help keep the office running smoothly.
Document every customer interaction and clearly explain HVAC and plumbing products.

Skills

Customer service experience

Strong written and verbal communication skills

Job description

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Join to apply for the Customer Service Rep (CSR) role at Summers Plumbing Heating & Cooling

Get AI-powered advice on this job and more exclusive features.

Summers Plumbing, Heating, and Cooling of Columbus, IN is hiring for a full-time Customer Service Representative (CSR) to join our office team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected HVAC and plumbing company? Would you enjoy answering phones and providing great customer care in a fast-paced office environment? If so, read on!

Our Customer Service Representatives (CSRs) earn a competitive wage of $29,000-$34,500/year plus commission, and enjoy a typical full-time schedule working 8am-5pm. We recognize that our CSRs are the face of our company, so we are happy to provide a generous benefits package that includes medical, dental, vision, life insurance, and a company-matched 401(k) plan! If this sounds like the right opportunity for you, apply today!

About Summers Of Columbus

Our knowledgeable and friendly service professionals and technicians have been committed to providing high-quality assistance at reasonable rates since 1969. We are dedicated to 100% customer satisfaction as we service and replace residential and light commercial heating, cooling, and plumbing systems. Our company is fully bonded, licensed, and insured with 15 locations covering most of Indiana, the most recent being in Dayton, OH. Our team is continually lauded for their "professional yet personable demeanor and obvious technical knowledge." We are customer-focused and devoted to providing exceptional service that exceeds expectations and creating customers that come back time and time again!

Our team members are a vital part of a growing company and they have the world's best boss! With a general manager and company president who appreciates their team members, our company is able to thrive. We are proud of our fun team atmosphere where everyone pitches in to get things done and you get rewarded for going above and beyond!

A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)

As a full-time Customer Service Rep, you arrive each day determined to provide superb customer care to our clients and help keep our office running smoothly. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us! Your excellent communication skills and attention to detail ensure that their needs are met. You clearly explain our HVAC and plumbing products to new and existing clients ensuring that they are well taken care of and feel comfortable in their product solutions. In an effort to keep our records up to date, you document every customer interaction. You love that you get to interact with people every day and enjoy keeping busy!

Qualifications Of a Customer Service Rep (csr)

Previous customer service experience
Strong written and verbal communications skills
Can pass a background check and drug screening

Do you want to help people? Do you have a positive and professional demeanor? Are you dependable and reliable? Are you someone that finds great satisfaction in being rewarded for a job well done? Would you like to work with a close-knit team of professionals? If so, you may be perfect for this Customer Service Rep (CSR) position!

ARE YOU READY TO JOIN OUR TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Location: 47201

Salary: $29000 - $34500 per year

Seniority level