CSR Call Center

Corner Home Medical; Piedmont Heights (MN); Presencial; USD 23.000 - 25.000; Jornada completa

Descripción de la vacante

Corner Home Medical is seeking a Call Center Representative to join our fast-paced healthcare team in Duluth, MN. This role supports patients with durable medical equipment, handles inquiries, orders, and insurance questions. Training provided.

Ideal candidates have strong customer service skills, English fluency, and the ability to meet daily call volumes. Medical terminology or billing experience is a plus but not required. Work Mon-Fri 8:30am–5pm, no weekends or holidays.

Formación

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Medical terminology or medical billing experience is helpful but not required.
• Ability to meet daily call volume expectations.
• Strong written and verbal communication skills.
• Must read, write, and speak English fluently.
• Strong organizational and multitasking skills.
• Regular attendance is essential.

Responsabilidades

• Assist incoming callers with questions related to Durable Medical Equipment
• Answer questions regarding product usage and insurance coverage
• Create and process sales orders while ensuring customer satisfaction
• Finalize orders and forward information to the billing team
• Provide excellent service via phone, fax, and email

Conocimientos

Customer service

Communication skills

English fluency

Multitasking

Attention to detail

Attendance reliability

Educación

High school diploma or equivalent

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CSR Call Center

Customer Service 3-12 month, 13-48 month, 49-96 Month, 97 & over Admin Support Duluth, MN, US

5 days ago Requisition ID: 1188

Salary Range: $17.00 To $18.00 Hourly

Customer Service Representative – Call Center

Company: Corner Home Medical
Location: Duluth, MN
Job Type: Full-Time Monday to Friday 8:30am to 5pm

NO WEEKENDS OR HOLIDAYS!

Corner Home Medical is seeking a Call Center Representative to join our fast‑paced, patient-focused healthcare team. This role is ideal for candidates with strong customer service skills who want to work in the durable medical equipment (DME) and healthcare services industry. We will train the right person—medical terminology or billing experience is a plus but not required.

Why You’ll Love Working With Us

• Opportunity to build a career in the medical equipment and healthcare support field
• Supportive team environment with ongoing training
• Work that directly helps patients and caregivers get the equipment they need

Responsibilities

• Assist incoming callers with questions and inquiries related to Durable Medical Equipment
• Answer questions regarding product usage and insurance coverage
• Create and process sales orders while ensuring customer satisfaction
• Finalize orders and forward information to the billing team
• Provide excellent service via phone, fax, and email

Qualifications

• High school diploma or equivalent required
• Previous experience in customer service preferred
• Medical terminology or medical billing experience is helpful but not required
• Ability to meet daily call volume expectations
• Strong written and verbal communication skills
• Must be able to read, write, and speak English fluently
• Strong organizational and multitasking skills
• High attention to detail
• Regular attendance is essential

Physical Requirements

• High attention to detail
• Regular attendance is essential

Physical Requirements

This position may require:
Standing, walking, sitting, kneeling, squatting, lifting, twisting, reaching, and grasping.

Work Environment

Office / retail medical equipment branch setting.

About Corner Home Medical

Corner Home Medical provides high‑quality durable medical equipment (DME) and respiratory services to patients throughout the region. We are committed to exceptional customer care, expert support, and trusted service—values our Customer Service Representatives help bring to life every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Monday to Friday 8:30am - 5pm
40 hours per week