CSR - BFS Foods 21

BFS Foods; Wheeling (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods is seeking a Customer Service Representative (CSR) in Wheeling, WV. The role focuses on delivering fast and friendly service to customers and supporting daily store operations.

Responsibilities include helping customers, handling transactions, stocking shelves, and maintaining clean aisles and work areas. The position is hourly and may be full or part-time, with shifts determined by the General Manager.

Qualifications

• Be able to read, understand, write, and communicate in English.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds repeatedly.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean windows and change gas price signs.
• Be able to sweep/mop floors, dust shelves, and dispose trash.
• Be able to clean parking lot and surrounding grounds.
• Be able to work in a cooler for up to 45 minutes at 36–40°F.
• Be able to work in a freezer up to 10 minutes at 0°F.
• Have ability to learn and operate a computer.

Responsibilities

• Cooperate with and interact productively with fellow employees.
• Provide fast and friendly service to customers.
• Assist customers with questions and purchases.
• Perform store duties as assigned by the General Manager.

Skills

Customer service

Communication skills

English proficiency

Basic math

Job description

Job Details: Job Location: 21 - BFS Foods - Wheeling Marathon - Wheeling, WV 26003, Benefits:

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.