CSR - BFS Foods 20

BFS Foods; Wheeling (WV); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Wheeling, WV seeks a Customer Service Representative (CSR) to deliver fast, friendly service to customers. The role requires reading, understanding, and communicating in English, basic math for store forms, and the ability to learn computer systems.

The CSR will interact with coworkers, stock shelves, check IDs and prices, and assist customers while working a shift that may be full- or part-time. Position is hourly and based at BFS Foods locations in Wheeling.

Qualifications

• Read, understand, write, and communicate in English.
• Be able to perform basic mathematical calculations on store forms.
• Learn and work on a computer.

Responsibilities

• Provide fast, friendly customer service.
• Interact productively with fellow employees.
• Stock shelves and coolers as needed.
• Check identification and pricing of merchandise.
• Assist customers and retrieve merchandise for them.

Skills

English language

Computer literacy

Reading & writing

Mathematical ability

Customer service

Tools

Computer skills

Job description

Position: Customer Service Representative (CSR)

Location: 20 - BFS Foods - Elm Grove Marathon - Wheeling, WV 26003

Reports To

General Manager

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and Responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.
• Perform such similar, comparable, or related duties as may be required or assigned.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.