CSR - BFS Foods

Paycom - ATS; Fairmont (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Fairmont, WV seeks a Customer Service Representative (CSR) to deliver fast and friendly service to customers. The role requires the ability to read, understand, and communicate in English, lift up to 50 pounds, and work up to eight hours per shift.

The CSR will assist with store operations and customer needs, reporting to the General Manager. The position is hourly, with scheduling determined by the General Manager; there are no guaranteed hours and the role can be full- or

Qualifications

• Read, understand, write and communicate in English.
• Able to perform basic math for store forms.
• Able to lift up to 50 pounds and stand for up to eight hours.
• Able to learn and work on a computer.

Responsibilities

• Provide fast and friendly service to customers.
• Cooperate with fellow employees to maintain store standards.
• Stock shelves and assist customers with locating merchandise.
• Check identification and pricing of items as needed.
• Maintain store cleanliness, including windows, floors, and trash areas.
• Interact with customers in a courteous and professional manner.

Job description

Job Details

Job Location: 28 - BFS Foods - Merchant St. - Fairmont, WV 26554, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position

Customer Service Representative (CSR)

Reports To

General Manager

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and Responsibilities

• Cooperate withand interact ina productivewaywith fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placingthem in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.