CSR - BFS Foods

BFS Foods; Weston (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Weston, WV is seeking a Customer Service Representative (CSR) to deliver fast, friendly service and support daily store operations. The role requires reading, writing, basic math, and computer use, with lifting up to 50 pounds and standing for long periods.

The position offers flexible hours as part-time or full-time with benefits including health insurance, 401(k) matching, PTO, and advancement opportunities.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to read, write, and communicate in English.
• Basic math for store forms and transactions.
• Comfort with learning and using a computer.

Responsibilities

• Provide fast, friendly service to customers.
• Assist with stocking shelves and checking prices.
• Read, understand, and follow store procedures.
• Handle merchandise, identify products, and operate a computer.
• Maintain cleanliness and safety throughout the store.

Skills

Customer service

Reading and writing English

Mathematical calculations

Computer skills

Teamwork

Job description

Job Location: 14 - BFS Foods - Weston, Marathon - Weston, WV

Salary Range: Undisclosed

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.