CSR - BFS Foods

Paycom - ATS; Falling Waters (WV); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

96 - BFS Foods in Falling Waters, WV is seeking a Customer Service Representative to deliver fast, friendly service and support store operations.

The role is hourly, with shifts set by the General Manager; you may work part-time or full-time, with opportunities for advancement. Candidates should be able to stand for long periods, lift up to 50 pounds, and use a computer for routine tasks.

Qualifications

• Provide fast and friendly customer service at all times.
• Communicate clearly with customers and team members.
• Read, write and perform basic math for store forms.

Responsibilities

• Cooperate with fellow employees to ensure smooth operations.
• Stand for up to eight hours and perform routine store duties.
• Read, write, and communicate in English during all tasks.
• Check IDs and merchandise pricing as part of daily routines.
• Assist customers, stock shelves, and maintain store cleanliness.

Skills

Customer service

Communication

Reading & writing

Basic math

Computer literacy

Job description

Job Details: Job Location: 96 - BFS Foods - Falling Waters - Falling Waters, WV, Salary Range: Undisclosed, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.

Qualifications: