CSR - BFS Foods 13

Paycom - ATS; Reedsville (WV); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Reedsville, WV is seeking a Customer Service Representative to deliver fast, friendly service at the point of sale. The CSR will work with the General Manager to ensure smooth daily operations, processing transactions, assisting customers, and upholding store standards.

The position is hourly, with shifts determined by the General Manager. Both part-time and full-time options are available, and candidates must be able to stand for extended periods and lift up to 50 pounds.

Qualifications

• Customer service skills and ability to interact with customers.
• Proficient communication and math for store forms.
• Able to learn and operate a computer.

Responsibilities

• Provide fast, friendly service to customers.
• Read and comprehend English; perform basic store calculations.
• Check IDs and pricing; stock shelves and coolers; retrieve merchandise as needed.
• Lift up to 50 pounds and work in cooler or freezer for short periods.
• Maintain store cleanliness: windows, signs, floors, and outdoor areas.
• Collaborate with coworkers and adapt to varying shifts.

Skills

Customer service

Communication

Computer literacy

Reading & writing English

Multitasking

Job description

Job Details: Job Location: 13 - BFS Foods - Reedsville - Reedsville, WV, Salary Range: Undisclosed, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.
• Perform such similar, comparable, or related duties as may be required or assigned.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.