CSR - 84

Paycom - ATS

Weirton (WV)

On-site

USD 17,000 - 22,000

Full time

14 days+
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Benefits offered by this job

Health Insurance
401(K) Matching
Paid Time Off
Disability Insurance
Opportunities for Advancement
Part-time & Full-time availability

Job summary

BFS Foods in Weirton, WV is seeking a Customer Service Representative (CSR) to provide fast and friendly service at the store. The role reports to the General Manager and involves cashiering, stocking, and assisting customers throughout shifts.

The CSR is an hourly position with varying hours based on the General Manager's schedule; part-time or full-time availability is possible. Workers must read English, handle basic math, and maintain store appearance.

Qualifications

  • Ability to read, understand, write, and communicate in English.
  • Ability to perform mathematical calculations when completing store forms.
  • Ability to lift, carry and push up to 50 pounds.
  • Ability to learn and work on a computer.

Responsibilities

  • Cooperate with and interact in a productive way with fellow employees.
  • Stock shelves and coolers as needed and retrieve merchandise for customers.
  • Maintain store cleanliness including windows, floors, shelves, and trash areas.
  • Possess ability to work and stand for up to eight hours and to work various shifts as scheduled by management.

Skills

Customer service
English language
Math skills
Computer literacy

Tools

Computer literacy

Job description

Job Details: Job Location: 84 - BFS Foods - Weirton - Weirton, WV 26062

Benefits:

  • Health Insurance
  • 401(K) Matching
  • Paid Time Off
  • Disability Insurance
  • Opportunities for Advancement
  • Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position
  • Cooperate with and interact in a productive way with fellow employees.
  • Be able to work and stand for up to eight hours.
  • Be able to read, understand, write, and communicate in the English language.
  • Be able to perform mathematical calculations when completing store forms.
  • Be able to check identification and pricing of merchandise.
  • Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
  • Be able to stock shelves and coolers.
  • Be able to retrieve merchandise for customers.
  • Be able to tolerate exposure to cleaning products and sanitizing solutions.
  • Be able to clean all windows and change gas price signs.
  • Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
  • Be able to clean the parking lot and grounds surrounding the store.
  • Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
  • Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
  • Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned. Qualifications:

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