CSR - 38

Paycom - ATS; Morgantown (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Morgantown, WV is seeking a Customer Service Representative (CSR) to deliver fast, friendly service at the Westover store location. The role is hourly with no guaranteed hours and may be either full-time or part-time depending on scheduling needs.

The CSR will interact with customers, stock shelves, check IDs and prices, handle basic math for store forms, and operate a computer/ POS system. Physical duties include lifting up to 50 lbs and standing for extended periods.

Qualifications

• Reads, understands, writes and communicates in English.
• Able to perform basic math for store forms.
• Able to learn and work on a computer.

Responsibilities

• Provide fast, friendly service to customers.
• Interact productively with coworkers.
• Stock shelves and coolers; retrieve merchandise.
• Check identification and pricing of merchandise.
• Maintain cleanliness and safety in the store.
• Handle lifting up to 50 pounds and stand up to 8 hours.

Skills

Customer service

Written English

Read English

Computer literacy

Math calculations

Identification & pricing

Stand/walk for 8 hours

Lifting 50 lbs

Tools

Point-of-sale system

Basic computer skills

Job description

Job Details: Job Location: 380 - BFS Foods - Westover (#38) - Morgantown, WV, Salary Range: Undisclosed, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job:

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position:

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned. Qualifications: