CSR - 78

Paycom - ATS; Parkersburg (WV); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Parkersburg, WV is seeking a Customer Service Representative (CSR) to deliver fast, friendly service to customers. You will handle transactions, assist shoppers, check IDs and pricing, stock shelves, and maintain store cleanliness.

The role requires reading, writing and speaking English, basic math for store forms, ability to lift up to 50 pounds, and to learn computer systems. This hourly position may be full- or part-time, with shifts determined by the General Manager.

Qualifications

• Reading, writing, and communicating in English.
• Basic math skills for completing store forms.
• Able to operate a computer and learn store systems.
• Ability to interact with customers in a friendly manner.
• Willingness to stand for extended periods and lift up to 50 lbs.

Responsibilities

• Provide fast, friendly service to each customer.
• Cooperate with coworkers to ensure smooth operations.
• Read and understand store policies and pricing.
• Stock shelves and maintain clean, organized aisles.
• Check identification and pricing of merchandise.
• Assist customers with locating products and answering questions.

Skills

Reading and writing in English

Customer service mindset

Basic math for store forms

Computer literacy

Teamwork

Job description

Job Details

Job Location: 78 - BFS Foods - Parkersburg - Parkersburg, WV 26104

Benefits

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position

Customer Service Representative (CSR)

Reports To

General Manager

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.

Qualifications: