CSR - 12

BFS Foods; Clarksburg (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

BFS Foods in Clarksburg, WV is seeking a Customer Service Representative (CSR) to provide fast and friendly service to customers. The role emphasizes reading, writing, and communicating in English, basic math, and computer skills.

The position is hourly and may be full or part-time with scheduling at the General Manager's discretion. Lifting up to 50 pounds and standing for long periods are required, as is adaptability to diverse store duties.

Qualifications

• Must be able to read, understand, write, and communicate in English.
• Basic math skills for store forms.
• Willingness to learn and use a computer.

Responsibilities

• Cooperate with fellow employees in a productive way.
• Read, understand, write, and communicate in English.
• Perform basic mathematical calculations when completing store forms.
• Check identification and pricing of merchandise.
• Stock shelves and coolers; retrieve merchandise for customers.
• Tolerate exposure to cleaning products and sanitizing solutions.
• Clean windows and gas price signs; sweep and mop floors.
• Enter and work in a cooler and freezer as required.
• Learn and work on a computer.

Skills

Reading & writing English

Basic math

Computer literacy

Tools

POS system

Job description

Job Details

Job Location: 12 - BFS Foods - Clarksburg - Clarksburg, WV 26301, Position Title: Customer Service Representative (CSR)

Reports To: General Manager

A. Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

B. Duties and responsibilities for this position

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.