Case Manager

Community Mental Health for Central Michigan; Midland (MI); Hybrid; USD 47,000 - 64,000; Full time

Benefits offered by this job

Medical - BCBS plans

HSA with employer contributions

Dental plans

Vision plans

Life insurance for employee and family

Flexible Spending Accounts

457b retirement options

Job summary

Community Mental Health for Central Michigan is seeking a dedicated Case Manager to work within a clinical team, coordinating services for individuals with mental health needs and co-occurring conditions. You will engage with consumers and families, assess needs, and link to resources using a person-centered approach.

The role requires a Bachelor’s degree in a related field, strong advocacy, and the ability to document outcomes across a multidisciplinary team.

Qualifications

• Bachelor’s degree related to social services or equivalent.
• Experience in case management and coordinating services.
• Ability to advocate and document care effectively.

Responsibilities

• Conduct psychosocial assessments and develop person-centered plans.
• Coordinate care with treatment team and community resources.
• Monitor progress, provide crisis intervention, and maintain records.

Skills

Communication skills

Crisis intervention

Case management

Advocacy

Documentation

Team coordination

Education

Bachelor's degree in Social Work, Psychology, Sociology, Nursing, Criminal Justice, or comparable degree

Tools

Computer skills

Job description

This is a full time, hybrid position, 40 hours per week. Monday - Friday 8am - 5pm is the typical schedule, however there is flexibility with supervisor approval. This can be discussed further in an interview.

COMPENSATION

Salary Range: $47,029 - $63,981 depending on experience

Full Time Benefits

• Medical - 3 Plans through BCBS
• HSA with employer contributions that typically cover 50% of deductible
• Dental - Basic and Enhanced Plans
• Vision - Basic and Enhanced Plans
• Life Insurance for Employee, Spouse and Children
• Flexible Spending Accounts

Agency Provided Benefits

• $50,000 Life Insurance
• $100,000 AD&DD
• Disability Insurance - STD and LTD
• Healthcare Savings (after 6 years) used for retirement healthcare
• Identity Theft
• 100% employer funded Defined Benefit (pension) program with vesting after 6 years
• 457b investment options to save for retirement
• Social Security Alternative - 12.4% into private account

Why work for CMHCM?

• Public Student Loan Forgiveness Program
• National Health Service Corp Loan Repayment Program
• MDHHSBehavioral Health Loan Repayment Program
• Tuition Reimbursement Program
• Flexible work schedules and work from home options
• 12 weeks of 100% paid maternity and paternity leave
• Paid Funeral and Jury Duty Leave
• 30 paid leave days (16 Annual/12 sick) during first year of employment
• Performance-based compensation plan with annual increases
• Professional Development opportunities
• Free CEU training opportunities
• 12 paid holidays + 2 floating holidays
• Wellness Program
• Longevity Compensation (after 5 years)

JOB SUMMARY

GeneralDescription: Work collaboratively with other treatmentprofessionals within a clinical team to engage, educate, communicate, andcoordinate care with consumers and families specific to their mental andphysical health needs for a whole health approach to care. Responsible forcoordinating an array of services under the functions of case management/supportscoordination including person centered planning, assessing, linking andcoordinating of services, monitoring, and advocating responsibilities regardingthe needs of individuals. Case Managers work with individuals and families withintellectual/developmental disabilities, acute or long-term mental illness, andco-occurring substance use disorders.Their aim is to instill hope and provide care and support using aperson-centered approach to help individuals and families establish and achievepersonal meaningful goals.

Responsibilitiesand Duties: Usesguided discovery to help individuals/families identify the presenting problem,understand their needs, and build rapport. Completes psychosocial assessment toidentify services and supports needs.Supports individuals/families in the development and review of aPerson-Centered Plan which includes interventions to enhance or restore thecapacity for social functioning, linking to needed services and resources, andmonitoring efficacy of the plan and service delivery. Demonstrates understandingof the Home and Community Based Settings Final Rule within the person-centeredplanning process. Engages, activates andmotivates individuals and families to foster growth and opportunities forchange to assist individuals and families to achieve their desired outcomes. Providessupport, skills training, and psychoeducation specific to identified areas offocus. Actively works with the treatmentteam to engage and build rapport between the consumer and all members of thetreatment team for increased access to care and services, decreased wait times,and improved treatment outcomes. CaseManagers are responsible for monitoring the consumer's overall status andcommunicating updates with other members of the treatment team. Conducts crisisscreenings and interventions, as well as crisis and safety planning. Providesbackup to Crisis Mobilization Intervention Team (CMIT) as needed. Assistsindividuals/families in finding necessary resources related to socialdeterminants of health, such as housing, food security, education, andtransportation. Advocates on behalf of the person with other community partners.Addresses health and safety issues using a whole-health approach with the individual(and, if appropriate, the guardian) by coordinating care with other healthcareproviders and insurers. Assists theindividual in becoming an active member of their community. This will be done by linking the individualwith needed services, community activities and coordination of same. Monitors the person-centered process throughcontacts with the consumer, consumer's family, community members, and otherevidence. Completes the necessary recordkeeping functions as defined by CMHCM and assists the individual in accessingall potential entitlements needed. Providesback-up to other staff, participates in staff meetings, attends court hearings,coordinates with other agencies and provides consultation to staff. May alsoinclude tasks specific to serving consumers outside of the agency's six countycatchment area. Examples of these duties include: Monitoring state hospitaladmissions/continuing admission criteria, completion of consult notes relatedto Center for Forensic Psychiatry (CFP) referrals, and monitoring of Not Guiltyfor Reason of Insanity (NGRI) cases.

EMPLOYMENT STANDARDS

General Education: Bachelor's Degree in Social Work, Psychology, Sociology, Nursing, Criminal Justice, or comparable degree

Training: Motivational Interviewing and Trauma Informed Care training preferred.

Job-RelatedExperience:Sufficient experience to perform the position at a satisfactory levelrequired. Experience related to theappropriate recipient population preferred.Three years of experience with children and families preferred whenproviding services to children.

Licenses/Certification: LLBSW or LBSWpreferred but not required. Valid driver's license while operating vehicle onagency business.

CONDITIONS OF EMPLOYMENT

Knowledge: Knowledge of Person-Centered Planning; thecharacteristics and social aspects of mental and emotional disturbances; basicprinciples and techniques of psycho-social assessment, treatment planning,crisis intervention, mental health therapies, behavioral modificationtechniques, and community organization/intervention. Knowledge of legal systems, communityagencies, and health, mental health, and social welfare programs. Knowledge of pertinent regulations,medications, and daily living skills.

Skills: Computer and telephone skills.

Abilities: Ability to establish and maintain rapportwith each consumer; determine therapeutic needs; develop treatment/interventionplans; monitor consumer's behavior to assess plan effectiveness; and modifyplans as consumer's needs dictate.Ability to communicate effectively both orally and in writing; adaptcommunication according to consumer's functioning level; and establish positiveand effective relationships with colleagues and members of other communityagencies/programs. Ability to listenwell; adapt quickly to change; be non-judgmental, innovative, patient, andempathetic. Ability to work independently; meet deadlines; demonstrateassertiveness and initiative; and show coordination, time management,organization, prioritization, mediation, consumer advocacy, and record-keepingskills. Ability to work and communicateas a member of a team; and work well in stressful and crisis situations whilepromoting a culture of gentleness.

Physical Demands: Work is generally sedentary. Frequent travel is required.

Work Environment: Work isperformed in a typical office setting, residential homes, and other communitysettings and requires working effectively with a variety of people in sometimesdifficult circumstances.