CSM II: NCAA Sports Renewals & Partnerships

Hudl; Lincoln, Omaha (NE, NE); Híbrido; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Hudl seeks a Customer Success Manager II for Small College to support NCAA Division II and III partners across the United States. The role centers on renewals and account growth, with collaboration from two Account Executives to maximize ROI on Hudl subscriptions.

You will manage a portfolio of colleges and conferences, build strong client relationships, and lead renewal discussions and upsell opportunities, with in-office days in Lincoln or Omaha, NE as needed.

Formación

• Experience in customer success or account management is preferred.
• Proven ability to manage renewals and drive customer value.
• Strong communication and relationship-building skills.

Responsabilidades

• Develop strong customer relationships and maximize satisfaction across accounts.
• Be involved in all aspects of support and account management; educate customers and engage in commercial activities.
• Work toward quarterly and yearly renewal and engagement targets; run meetings to identify upsell opportunities.

Conocimientos

Customer relationships

Account management

Renewals

Upselling

Descripción del empleo

Hudl seeks a Customer Success Manager II for Small College to support NCAA Division II and III partners across the United States. The role centers on renewals and account growth, with collaboration from two Account Executives to maximize ROI on Hudl subscriptions.

You will manage a portfolio of colleges and conferences, build strong client relationships, and lead renewal discussions and upsell opportunities, with in-office days in Lincoln or Omaha, NE as needed.