CSC Certified Family Partner (Hays County MH Center)

Hill-Country-Mhdd; New Braunfels (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental plans

Life insurance

Retirement plan (401a)

Employer-matched retirement

Paid time off

Job summary

Hill Country Mental Health and Developmental Disabilities Centers is seeking a CSC Certified Family Partner in Comal County to support families navigating youth mental health services. The role emphasizes advocacy, mentoring, and bridging families with agencies, using personal lived experience to guide positive outcomes.

The position requires flexibility in scheduling and travel, with a path to state certification as a Family Partner within one year of hire.

Qualifications

• Must be the parent or legal authorized representative with at least one year of lived experience navigating a child-serving system.
• Must be at least 18 years or older and have navigated a child-serving system for at least one year.
• Must be able to articulate lived experiences as it relates to advocacy for their child/youth.
• Must meet requirements for a Medicaid background check.

Responsibilities

• Serve as a formal member of the CSC team.
• Provide advocacy that encourages positive choices for the parent/LAR and youth.
• Mentor and share knowledge from personal experience with families.
• Model hope, positive parenting, and self-care to support youth recovery.
• Coordinate with internal and external stakeholders to link families with services.
• Attend meetings with community professionals and represent families with a professional demeanor.

Skills

Lived experience

Advocacy

Communication

Flexibility

Travel

Education

High School Diploma or GED

Job description

CSC Certified Family Partner (Comal County MH Center)

Help us help others:

The Coordinated Specialty Care Family Partner role is to provide supportto the parent/Legal Authorized Representative (LAR) of the youth. Access to quality family partner support can be instrumental in engagingfamilies as active participants in the youth's care and equal members of theyouth's recovery team. A family partner's personal lived experience is criticalto establishing a trusting relationship and earning the respect of families whoare experiencing a first episode psychosis with the youth. Families play apivotal role in the recovery process of young people who have experienced afirst episode psychosis. Family Partners can be a mediator, facilitator, or abridge between families and agencies. They ensure each family is heard andtheir individual needs are addressed and met. Through their work withparents/LARs, family partners directly impact the youth's resilience andrecovery.

• The Family Partner is responsible for serving as a formal member ofthe CSC team.


• Advocacy that encourages the positive choices of the parent/LAR,promotes self-advocacy for the parents/LARs and their youth, and supportsthe positive vision that the parent/LAR has for their youth's mentalhealth and recovery.


• Mentoring through the transfer of knowledge, insight, experience,and encouragement including the family partner's articulation of their ownsuccessful experience of navigating a youth service system.


• Role-modeling the concepts of hope and positive parenting, advocacyand self-care skills that will ultimately benefit the resilience andrecovery of the youth.


• Experience in guiding/navigating the youth serving systems,including mental health, special education, juvenile justice, childprotective services, etc.


• Connection to community resources and informal supports.


• Identification of the family's natural supports, strengths, andpractical guidance in nurturing those relationships.


• Stewardship of family voice and choice.


• Listen to the families' concerns and involve them as equal partnersin the planning and delivery of treatment.


• Help improve communication among family members.


• Be flexible in meeting the needs of the family.


• Support through the facilitation of parent support groups.


• No confirmed findings of person abuse/neglect.


• Maintains refresher training timeframes.


• Works cooperatively with the Supervisor and Team


• Flexibility in schedule to meet families where they are.


• Willingness to travel.


• A desire to use her/his personal lived experiences to help familiesis also necessary.


• Responsible for working with a team and achieving performancetargets/standards.


• A desire Works closely with internal and external stakeholders, toprovide the highest quality service and service linkage available.


• Attends meetings with communityprofessionals/leadership, conducts/attends meetings with a professionaldemeanor and attire.


• High School Diploma or GED


• Certified Family Partner (must become a statecertified Family Partner within one year from the date of hire).


• A valid Texas State Driver's License.


• Current automobile insurance and the ability totravel when necessary.

We'll also want you to:

• Family Partners are theparent or legal authorized representative of a youth with a mental, emotional,or behavioral issue and must have at least one year's experience navigating achild-serving system. Individuals shall meet the following minimumqualifications for family partner:


• Must be theparent or legally authorized representative with a minimum of one year of livedexperience being responsible for making the final decisions for a youth (17years or under) who has been diagnosed with a mental, emotional or behavior disorder.


• Must be at least18 years or older.


• Have successfullynavigated a child serving system for at least one year (i.e., mental health,juvenile justice, social security, or special education) and be able toarticulate their lived experiences as it relates to advocacy for theirchild/youth and success in navigating these systems.


• Have livedexperience that speaks to accomplishments concerning their child/youth's mentalhealth including their child/youth being in a stable place in their recoveryand/or resiliency.


• Can meet the requirements for aMedicaid background check.


• Requires flexibility in schedule(evenings or weekends) and travel.


• Must become certified in PMAB, First Aid, and CPR within three months of employment and maintain certification without interruption thereafter

We're excited to provide:

• PPO health insurance plan, with option to adddependents.


• PPO dental plans and vision insurance options forhealthy teeth and eyes.


• Employer paid life insurance.


• 401(a) plan, employer matches your contributionsdollar for dollar up to 8% of your salary. You are 100% vested after 3years of service.


• 457/403(b) plan, employees are immediatelyeligible to contribute pre-tax earnings to plan for retirement.


• Generous paid time off for fun and vacations andpaid sick time for when you're under the weather.


• Authentic and caring environment where folks careabout each other.