CSA Team Lead: Enterprise Solutions Architect

Supabase; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Supabase is seeking a Customer Solution Architect Team Lead to captain a high-performing team of CSAs and drive adoption across customers in the East Coast region of the Americas. You will lead people management and customer outcomes while shaping repeatable best practices in pre-sales discovery, proof-of-value onboarding, and technical success.

You will hire, coach, and grow a global CSA team, collaborate with Sales, Product, and Engineering to scale the CSA motion, and develop onboarding flows

Responsibilities

• Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers.
• Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal.
• Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy.
• Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts.
• Work directly with strategic customers when needed— especially during complex escalations, architectural deep dives, or critical onboarding milestones.

Job description

Supabase is seeking a Customer Solution Architect Team Lead to captain a high-performing team of CSAs and drive adoption across customers in the East Coast region of the Americas. You will lead people management and customer outcomes while shaping repeatable best practices in pre-sales discovery, proof-of-value onboarding, and technical success.

You will hire, coach, and grow a global CSA team, collaborate with Sales, Product, and Engineering to scale the CSA motion, and develop onboarding flows