CSA Intensive Care Coordinator

Paycom - ATS; Plymouth Mobile Estates (MA); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical – Harvard Pilgrim/HealthPlans

Dental – Unum

Vision – EyeMed

Wellworks for You (Wellness)

Tuition reimbursement

Job summary

Child & Family Services, Inc. seeks a Care Coordinator to coordinate all services identified in the ICP.

The role reports to the Senior Care Coordinator and the CSA Program Director and requires a Massachusetts driver’s license and Massachusetts CANS certification. You will conduct home-based assessments, develop youth- and family-centered ICPs with families and collaterals, maintain regular contact, arrange CPT meetings, coordinate with state agencies and schools, and prepare reports and

Qualifications

• Master’s or Bachelor’s degree in a relevant field.
• Experience navigating child/family–serving systems and advocating for families in behavioral health.
• Massachusetts driver’s license and automobile.
• Certified in Massachusetts CANS.
• Evening/weekend availability.

Responsibilities

• Conduct a comprehensive home-based assessment including CANS and other tools.
• Develop and implement a youth- and family-centered ICP with family and collaterals.
• Maintain regular contact with family, youth (where appropriate), and CPT members.
• Coordinate services with state agencies, the school system, primary care, and other providers.
• Prepare reports, authorizations, ICPs, and evaluation data.
• Provide after-hours phone support for urgent crises.

Education

Master’s degree or Bachelor’s degree

Job description

SummaryThe Care Coordinator is responsible for coordinating all services and supports identified in the ICP. They are responsible to the Senior Care Coordinator and the CSA Program Director.$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.Job Responsibilities & Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Conducting a comprehensive, home-based assessment inclusive of the CANS and other tools as determined necessary, which occurs in the youth’s home or another location.Identifying with the family-appropriate members of the CPTDeveloping and implement a youth- and family-centered ICP in collaboration with the family and collateralsDeveloping a risk management/safety plan in collaboration with the family and collateralsMaintaining regular contact with the family, youth (where appropriate), and other relevant persons in the youth’s life (collaterals)Facilitating CPT meetingsMaintaining face-to-face contact with the youth and family, as determined by the youth and family and members of the CPTIdentify and develop with the family natural supportsAssisting with system navigationProviding family education, advocacy, and supportIdentifies and actively assists the youth and family to obtain and monitor the delivery of available services including medical, educational, social, therapeutic, or other servicesMonitoring, reviewing, and updating the ICP to reflect the changing needs of the youth and familyProvide after-hours phone support to address urgent child or family crises. Arrange or provide home visit support services after-hours as needed to address urgent child or family crises.Maintain communicating with the ICP Team members and convene with ICP Team at least quarterly to review and revise the ICP.Coordinate services with state agencies, the school system, primary care, and other service providers as indicated on the ICP.Prepare all necessary reports and documentation of services, including authorizations, Individual Care Plans, and evaluation data.Performs other duties as required.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Required Education and ExperienceCare Coordinators must be Master’s level or Bachelor’s level, be experienced in navigating any of the child/family–serving systems and have experience advocating for family members who are involved with behavioral health systems. Care Coordinators must have a valid Massachusetts driver’s license and an automobile. Care Coordinators must be certified in the Massachusetts CANS. Availability during evening/weekend hours is required.Cultural Competency Qualifications:Awareness of personal attitudes, beliefs, biases, and assumptions about othersKnowledge of the various dimensions of diversity, including gender, race, and ethnicityAcknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same wayCultural knowledge of key populations that will be served to address disparities in service deliveryDemonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's ownDemonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agencyTravel RequiredMust have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainingsBenefits:Benefit eligible at 20+ hours per weekMedical – Harvard Pilgrim/HealthPlans Inc.Dental – UnumVision - EyeMedWellworks for You (Employee Wellness)2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years12 Sick Days, 10 Paid Holidays, and 2 Personal Days per yearFlexible spending accounts – save on medical expenses and dependent care!401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%100% Employer paid Life Insurance100% Employer paid Long Term Disability and AD&DSupplemental/Voluntary Life Insurance, AD&D Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available for you, your spouse, and your childrenTuition reimbursement – Up to $1,500 per calendar yearProfessional Licensure reimbursement (LICSW, LMHC)24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.