Cryogenic Applications Engineer – OEM and Training

SHI Cryogenics Group; Wakefield (MA); Presencial; USD 105.000 - 120.000; Jornada completa

Descripción de la vacante

SHI Cryogenics Group seeks a product expert to act as the primary technical interface between SHI Cryogenics Group in Tokyo and U.S. customers for both pre-sale and post-sale activities.

The role involves collecting VOC, translating requirements into internal specs, and collaborating with Tokyo development to ensure product features meet customer needs. Occasional travel to Japan is required and MA-based site work is performed at Bedford, MA.

Formación

• BS in physics, mechanical engineering, or another related field.
• 5+ years professional engineering experience with customer interface preferred
• Experience with cryopumps and ion implanters
• Experience with high vacuum technology preferred
• MS in physics, mechanical engineering, or another related field desired
• Experience with semiconductor industry preferred
• Experience working in a Japanese company and with non-native English speakers would be a plus

Responsabilidades

• Serve as the technical interface between SHI Cryogenics Group and assigned customers for pre-sale and post-sale activities.
• Build relationships with key OEM customers' technical personnel.
• Collect and interpret customers' technical product requirements for new opportunities.
• Define internal specifications for new features based on customer needs.
• Coordinate with Tokyo development to ensure features meet requirements.

Conocimientos

Communication skills

Analytical skills

Self-motivated

Team player

Sense of urgency

Educación

BS in physics or mechanical engineering

MS in physics or mechanical engineering (desirable)

Herramientas

Cryogenic equipment

Cryopumps

Ion implanters

High vacuum technology

Descripción del empleo

SHI Cryogenics Group seeks a product expert to act as the primary technical interface between SHI Cryogenics Group in Tokyo and U.S. customers for both pre-sale and post-sale activities.

The role involves collecting VOC, translating requirements into internal specs, and collaborating with Tokyo development to ensure product features meet customer needs. Occasional travel to Japan is required and MA-based site work is performed at Bedford, MA.