Cruise Ship Server — Guest Dining & Hospitality

Hornblower Corp; San Francisco (CA); On-site; USD 30,000 - 47,000; Full time

Job summary

Hornblower Corp is seeking a courteous on-board Server to deliver exceptional hospitality to guests aboard our vessels. You will greet guests, take orders, serve meals and beverages, and assist with seating while maintaining a safe, clean service environment.

The role requires at least a high school diploma, 1 year in high-volume dining, and the ability to work nights, weekends and holidays. Proficiency with basic computer tasks including MS Office is preferred.

Qualifications

• Strong customer service, organization and interpersonal skills.
• Flexibility to work evenings, weekends and major holidays.
• Ability to maintain composure in a fast-paced environment.

Responsibilities

• Greet guests and serve food and beverages in a timely fashion.
• Accurately take orders and enter them into the POS system.
• Maintain the cleanliness and safety of all dining areas and service stations.
• Provide information to guests including menu descriptions, cruise route and points of interest.
• Assist with seating guests and resolving service issues.
• Process payments for onboard purchases and ensure accuracy.

Skills

Customer service

Organization

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suites

Job description

Hornblower Corp is seeking a courteous on-board Server to deliver exceptional hospitality to guests aboard our vessels. You will greet guests, take orders, serve meals and beverages, and assist with seating while maintaining a safe, clean service environment.

The role requires at least a high school diploma, 1 year in high-volume dining, and the ability to work nights, weekends and holidays. Proficiency with basic computer tasks including MS Office is preferred.