Cruise Ship Food & Beverage Events Manager

Hornblower Corp; San Diego (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Hornblower Corp in San Diego is seeking a Restaurant Supervisor to oversee front-of-house daily operations on our cruise program. You will manage staff, support recruitment and training in collaboration with the restaurant manager to ensure top-tier service, guest satisfaction, and profitability.

Responsibilities include supervising front-line staff, coordinating with departments for guest requests, maintaining safety and sanitation standards, and ensuring adherence to alcohol service

Qualifications

• High school diploma or equivalent required.
• Associates Degree preferred.
• Minimum of two (2) years guest service experience.
• Supervisory experience required.
• Responsible alcohol service requirements—TIPS Certification required.
• Health department sanitations codes & requirements—ServSafe Certification required.
• Energetic and enthusiastic personality essential.
• Basic computer skills are required.
• Will work for extended periods without sitting.
• Required to lift furniture and other heavy items such as dishes up and down stairs.
• Will be required to be available for work on all major holidays.
• Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident.

Responsibilities

• Cruise Execution: Assist in managing the front-of-the-house staff, including recruitment, training, coaching/discipline, and retention of assigned vessel; provide assistance to restaurant managers changing shifts and ensure adherence to procedures; supervise service and entertainment; ensure guest requests are fulfilled; maintain safety, sanitation and alcohol service standards.
• Staff Management: Assist in recruiting front-line staff; deliver training; assist with scheduling; adhere to performance guidelines; develop teamwork and incentive programs.
• Administration: Monitor costs, administer payroll, schedule staff, ensure compliance with health and alcohol regulations, operate restaurant systems.

Skills

Front-of-house supervision

Staff training

Guest service

TIPS certification

ServSafe certification

Supervisory experience

US citizenship/PR required

Associates degree preferred

High school diploma required

Payroll/timekeeping

Holiday availability

Basic computer skills

Safety standards adherence

Cost control awareness

Education

High school diploma or equivalent

Associate degree preferred

Job description

Hornblower Corp in San Diego is seeking a Restaurant Supervisor to oversee front-of-house daily operations on our cruise program. You will manage staff, support recruitment and training in collaboration with the restaurant manager to ensure top-tier service, guest satisfaction, and profitability.

Responsibilities include supervising front-line staff, coordinating with departments for guest requests, maintaining safety and sanitation standards, and ensuring adherence to alcohol service