Cruise Ship Assistant Waiter — Elevate Guest Experience

OSM Thome Limited; United States; A distancia; USD 17.000 - 28.000; Jornada completa

Descripción de la vacante

OSM Thome Limited is seeking an Assistant Waiter to support seamless dining experiences across onboard venues including Main Dining and specialty restaurants. You will anticipate guest needs, assist waiters, and ensure friendly, professional service aligned with company standards.

Responsibilities include greeting guests, inputting orders, maintaining cleanliness, and upholding hygiene regulations. Prior shipboard or banqueting experience and ServSafe training within 30 days are preferred.

Formación

• 2-3 years of waiter/assistant waiter experience in a 4- or 5-star restaurant, cruise ship, hotel, or upscale resort.
• High school diploma or equivalent.
• Familiarity with food and beverage service standards and terminology.
• Basic math skills for order taking, tips, and meal counts.
• Ability to work efficiently in a fast-paced, high-volume environment.
• Prior shipboard or banqueting service experience preferred.
• Pass ServSafe responsible alcohol service training within first 30 days of contract.

Responsabilidades

• Participate in rotational dining service in casual, formal, and specialty venues.
• Support Waiters in delivering efficient and high-quality service during all meals.
• Greet and escort guests to assigned tables; present menus and suggest courses and wines.
• Enter food and beverage orders accurately into the POS system.
• Serve non-chargeable beverages, bread, and assist with basic table maintenance.
• Clear soiled dishes and transport them to the galley following hygiene standards.
• Maintain cleanliness and readiness of assigned workstations (tables, chairs, side stands).
• Learn and communicate food and wine terminology, pronunciations, and menu items.
• Monitor guest satisfaction, respond to requests or complaints, and communicate with supervisors.
• Participate in entertainment or theme night activities as required.
• Attend meetings, training sessions, and contribute to ongoing team development.
• Follow all USPH, HACCP, and environmental safety regulations.
• Report equipment malfunctions or guest incidents promptly to supervisors.

Conocimientos

Guest service

Communication

High-volume service

English proficiency

Educación

High school diploma or equivalent

Descripción del empleo

OSM Thome Limited is seeking an Assistant Waiter to support seamless dining experiences across onboard venues including Main Dining and specialty restaurants. You will anticipate guest needs, assist waiters, and ensure friendly, professional service aligned with company standards.

Responsibilities include greeting guests, inputting orders, maintaining cleanliness, and upholding hygiene regulations. Prior shipboard or banqueting experience and ServSafe training within 30 days are preferred.