Waiter at Royal Caribbean Group Abroad

null; United States; On-site; USD 33,000 - 51,000; Full time

Job summary

Royal Caribbean Group is seeking a waiter to support dining operations aboard an international cruise ship. The role covers service in main dining rooms, Windjammer, and specialty restaurants, delivering courteous, professional guest experiences.

You will lead junior staff where applicable, handle menu and wine recommendations, and ensure accurate order handling and presentation. The position requires flexibility to work across venues and participate in ship activities.

Qualifications

• Learn and use appropriate food and wine terminology.
• Provide on-the-job leadership to Assistants to strengthen performance.
• Set and arrange tables per standards.
• Greet and guide guests to seating and present menus.
• Answer questions about menu and wine selections.
• Enter orders in the POS system and ensure accuracy.
• Maintain cleanliness and presentation of assigned station.
• Follow ServSafe responsible service of alcohol.

Responsibilities

• Learn and use food and wine terminology and pronunciation.
• Lead and guide Assistants to improve performance.
• Set tables with linen, silverware, and china.
• Greet guests and seat them as applicable.
• Present menus and suggest courses and wines.
• Relay orders to galley and serve courses from galley or stations.
• Ensure quality and garnish presentations before serving.
• Record orders in POS system and maintain station cleanliness.
• Observe guests to anticipate needs and fulfill requests.
• Participate in dining room activities and itineraries.
• Rotate service across Windjammer, Room Service, and venues.
• Attend meetings, training, and other duties as required.
• Comply with on-board safety and service standards.

Skills

Guest service

Team leadership

Menu and wine knowledge

Multitasking

Communication

Job description

Position Summary

Waiter job at Royal Caribbean Group. Abroad. Waiter will perform the functions of the restaurant sequence of service and all essential duties and responsibilities outlined below. These locations include but are not limited to Main Dining Room, Windjammer, and Specialty Restaurants. While performing their role in the restaurant venues, he/she will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates.

Essential Duties and Responsibilities

• 1. Learns and uses appropriate food and wine terminology and pronunciation.
• 2. Provides on-the-job leadership and guidance to Assistant Waiters to strengthen their current performance and in preparation for possible advancement to a Waiter position.
• 3. Obtains linen, silverware, glassware, and china to set tables.
• 4. Arranges settings on tables per The Royal Way.
• 5. Greets and escorts guests, where applicable to their assigned seats, or to available seating, per The Royal Way.
• 6. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per The Royal Way. Makes recommendations to entice guests while meeting management goals to reduce inventory stock.
• 7. Relays order to galley as required and serves courses from galley and beverages from various locations.
• 8. Provides quality control of all food and beverage presentations. Garnishes and decorates items as required prior to serving.
• 9. Enters food and beverage orders in the point-of-sale system.
• 10. Responsible for maintaining cleanliness and integrity of assigned station including (but not limited to) table pieces, side stands and chairs.
• 11. Observes guests to anticipate their needs, responds to any additional requests and determines when the food and beverage service has been completed.
• 12. Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as the theme night parades.
• 13. Participates in rotational service delivery schedule working in Windjammer, Room Service, Specialty Dining Venues and/or other food and beverage service venues.
• 14. Attends meetings, training activities, courses and all other work-related activities as required.
• 15. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• 16. Actively follow ServSafe responsible service of alcoholic beverages.

Candidates are expected to work on board an international cruise ship.