Cruise Sales Specialist – Personal Travel Advisor

Norwegian Cruise Line Holdings Ltd.; Clayton (NC); On-site; USD 32,000 - 54,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a results-driven sales professional to engage direct consumers, identify travel needs and present Norwegian Cruise Line products. You will build lasting guest relationships, promote promotions and upgrades, and contribute to revenue growth.

Ideal candidates have at least one year of sales experience, with cruise sales or hospitality experience preferred. A high level of verbal communication and product knowledge is essential in a fast-paced, quota-driven

Qualifications

• Excellent verbal communication skills for direct guest conversations by phone or in person.
• Strong knowledge of Norwegian Cruise Line products, fleet and itineraries.
• Ability to multitask in a high-energy, quota-driven sales environment.

Responsibilities

• Promotes sales to direct consumers by initiating calls and following up on leads to identify travel needs and present cruise options.
• Maintains customer relationships by delivering exceptional service and meeting retention goals.
• Builds relationships with new and existing guests and identifies opportunities to upsell itineraries and add-ons.
• Maintains prospect lists to identify travel trends and promotes promotions, upgrades and onboard credits.
• Attends sales meetings and training to ensure accurate information is communicated to guests.

Skills

Verbal communication

Product knowledge

Multitasking

Dress code adherence

Education

High School Diploma or equivalent

Bachelor's degree in Marketing / Business Administration

Job description

Norwegian Cruise Line Holdings Ltd. seeks a results-driven sales professional to engage direct consumers, identify travel needs and present Norwegian Cruise Line products. You will build lasting guest relationships, promote promotions and upgrades, and contribute to revenue growth.

Ideal candidates have at least one year of sales experience, with cruise sales or hospitality experience preferred. A high level of verbal communication and product knowledge is essential in a fast-paced, quota-driven