Cruise Room Service Lead

Ismira; United States; Remote; USD 20,000 - 27,000; Full time

Benefits offered by this job

Free food and accommodation

Medical insurance

Joining ticket provided

Job summary

ISMIRA Agency is actively recruiting for a Room Service Operator for Carnival Cruise Line. The operator answers guest calls, takes room service orders, and oversees Assistant Waiters to ensure timely and accurate delivery, serving as a 24/7 point of contact for guests.

The role requires English fluency, leadership experience, and a professional telephone manner. On-board position with benefits and travel opportunities for a 6–8 month contract.

Qualifications

• Fluency in conversational and written English.
• Experience of overseeing a team as will be overseeing Assistant Waiters.
• Excellent telephone skills with professional and courteous handling of calls.
• Age: min. 21 years old.

Responsibilities

• To report for duty on time and groomed appropriately.
• To be knowledgeable of all functions and operations of the ship in general.
• To oversee the Assistant Waiters in Room Service.
• To check the trays that leave Room Service for correct set-up.
• To submit a shift report and bring to the attention of senior staff any matters that need attention.
• To issue in-cabin beverages on non-mini bar ships and record the charge.
• To perform an accurate handover to the next shift regarding inventories of revenue items.
• Report any lost/broken/missing items to the Assistant Maitre d’.

Job description

ISMIRA Agency is actively recruiting for a Room Service Operator for Carnival Cruise Line. The operator answers guest calls, takes room service orders, and oversees Assistant Waiters to ensure timely and accurate delivery, serving as a 24/7 point of contact for guests.

The role requires English fluency, leadership experience, and a professional telephone manner. On-board position with benefits and travel opportunities for a 6–8 month contract.