CARNIVAL - ROOM SERVICE OPERATOR

Ismira Recruitment & Crewing Agency; Town of Poland (NY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free food and accommodation on board

First joining ticket provided

Medical insurance during contract

Activities for crew

Opportunity to save money and travel

Job summary

A leading recruitment agency is seeking a Room Service Operator for a cruise line. The role involves taking guest orders, overseeing a team, and providing assistance 24/7. Candidates should have a minimum of 1 year in hospitality, fluency in English, and be at least 21 years old. The position offers free food, accommodation, and medical insurance aboard a cruise ship for a 6-8 month contract.

Qualifications

• Minimum 1 year experience as Restaurant Supervisor/Host/Reception.
• Excellent attention to detail and ability to work to a deadline.
• Age: min. 21 years old.
• Experience overseeing a team including Assistant Waiters.
• Attention to detail and ability to meet deadlines.
• Age: minimum 21 years old.

Responsibilities

• Report for duty on time and groomed appropriately.
• Oversee the Assistant Waiters in Room Service.
• Submit a shift report and bring matters to attention of management.
• Check trays leaving Room Service for correct setup.
• Submit shift reports and inform supervisors of issues.
• Issue in-cabin beverages and punch the check accordingly.
• Perform handovers with inventories for next shift.
• Report lost/broken/missing items to the Assistant Maitre d’.

Skills

Fluency in conversational & written English

Excellent telephone skills

Attention to detail

Positive attitude

Self-motivation

Job description

ISMIRA Agency actively recruiting for position Room Service Operator for Carnival Cruise Line!

The Room Service Operator is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.

Conditions

• free food and accommodation on board
• First joining ticket is provided by company
• medical insurance provided during the work contract
• contract 6-8 months, followed by 2 months vacation
• Activities for crew
• Opportunity to save money and travel while working
• Meet new friends from all over the world
• No safety certificates needed
• Great chance to show yourself and build a career

Duties and responsibilities

• To report for duty on time and groomed appropriately
• To be knowledgeable of all functions and operations of the Ship in general
• To oversee the Assistant Waiters in Room Service
• To check the trays that leaves Room Service for correct set‑up.
• To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre d’ / F& B Manager any matters that need their attention.
• To issue in‑cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
• To perform an accurate handover to the next shift with regard to inventories of Revenue items.
• Any report any lost / broken / missing items to the Assistant Maitre d’.

Requirements

• Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
• Fluency in conversational & written English
• Hospitable with a positive attitude and ability to self‑motivate.
• Excellent telephone skills all calls need to be answered in a professional and courteous manner.
• Experience of overseeing a team as will be overseeing Assistant Waiters.
• Excellent attention to detail and ability to work to a deadline.
• Age: min. 21 years old

NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾

Last updated: October 10, 2024

You can submit your Resume here pushing APPLY TO POSITION button

If you are not sure what position to apply for, you may instead submit general application here and we will advise you:

https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions