CARNIVAL - ROOM SERVICE OPERATOR

Ismira; United States; Remote; USD 20,000 - 27,000; Full time

Benefits offered by this job

Free food and accommodation

Medical insurance

Joining ticket provided

Job summary

ISMIRA Agency is actively recruiting for a Room Service Operator for Carnival Cruise Line. The operator answers guest calls, takes room service orders, and oversees Assistant Waiters to ensure timely and accurate delivery, serving as a 24/7 point of contact for guests.

The role requires English fluency, leadership experience, and a professional telephone manner. On-board position with benefits and travel opportunities for a 6–8 month contract.

Qualifications

• Fluency in conversational and written English.
• Experience of overseeing a team as will be overseeing Assistant Waiters.
• Excellent telephone skills with professional and courteous handling of calls.
• Age: min. 21 years old.

Responsibilities

• To report for duty on time and groomed appropriately.
• To be knowledgeable of all functions and operations of the ship in general.
• To oversee the Assistant Waiters in Room Service.
• To check the trays that leave Room Service for correct set-up.
• To submit a shift report and bring to the attention of senior staff any matters that need attention.
• To issue in-cabin beverages on non-mini bar ships and record the charge.
• To perform an accurate handover to the next shift regarding inventories of revenue items.
• Report any lost/broken/missing items to the Assistant Maitre d’.

Job description

ISMIRA Agency actively recruiting for position Room Service Operator for Carnival Cruise Line!

The Room Service Operator is the friendly voice that answers the telephone to take guest room service orders and assists guest with any and every query or question they may have. Along with taking the orders the Room Service Operator oversees a team of Assistant Waiters in Room Service ensuring that all orders are correct and delivered to our guests in a timely manner. They are the point of contact available 24 hours a day to answer questions and offer assistance.

Conditions:

• free food and accommodation on board
• First joining ticket is provided by company
• medical insurance provided during the work contract
• contract 6-8 months, followed by 2 months vacation
• Activities for crew
  
• Opportunity to save money and travel while working
• Meet new friends from all over the world
  
• No safety certificates needed
• Great chance to show yourself and build a career

Duties and responsibilities:

• To report for duty on time and groomed appropriately
• To be knowledgeable of all functions and operations of the Ship in general
• To oversee the Assistant Waiters in Room Service
• To check the trays that leaves Room Service for correct set-up.
• To submit a shift report and bring to the attention of the Assistant Maitre d/Maitre d’ / F&B Manager any matters that need their attention.
• To issue in-cabin beverages on non mini bar ships to Stateroom Stewards, and punch the check accordingly.
• To perform an accurate handover to the next shift with regard to inventories of Revenue items.
• Any report any lost / broken / missing items to the Assistant Maitre d’.

Requirements:

• Minimum 1 year experience as Restaurant Supervisor/ Restaurant Host/ Reception.
• Fluency in conversational & written English,
• Hospitable with a positive attitude and ability to self-motivate.
• Excellent telephone skills all calls need to be answered in a professional and courteous manner.
• Experience of overseeing a team as will be overseeing Assistant Waiters.
• Excellent attention to detail and ability to work to a deadline.
• Age: min. 21 years old⠀

NOTE: Nationalities that we can process:

Last updated: October 10, 2024