Cruise Consultant

Internova; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the travel and leisure industry is seeking a Cruise Consultant with at least 5 years of experience. The role involves researching tailored proposals, managing reservations, and delivering exceptional customer service. The ideal candidate will have in-depth knowledge of cruise lines and strong organizational skills. This position offers a supportive work environment, extensive benefits, and opportunities for commission and bonuses based on performance.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Company Match

Flexible Paid Time Off

Parental Leave

Discounted Employee Travel Options

Professional Development through LinkedIn Learning

Qualifications

• Minimum 5 years of experience in the travel industry, preferably in the cruise market.
• In-depth knowledge of cruise lines, ships, and global destinations.

Responsibilities

• Research and prepare tailored proposals for clients.
• Provide accurate pricing and manage reservations using the Agent Mate system.
• Deliver exceptional customer service and address client issues.

Skills

Customer Service

Sales

Organizational Skills

Tools

Cruise Line Booking Tools

Excel

Word

Zoom

Job description

**Employer Industry: Travel and Leisure**

Why consider this job opportunity:
- Opportunity for commission and bonuses based on individual performance and company goals
- Extensive benefits package including medical, dental, vision insurance, and 401k with company match
- Flexible paid time off and parental leave policies
- Access to discounted employee travel options and professional development through LinkedIn Learning
- Supportive work environment that encourages independence and teamwork
- Minimum 5 years of experience in the travel industry with a focus on cruises

What to Expect (Job Responsibilities):
- Research and prepare tailored proposals for clients to enhance their vacation experience
- Provide accurate pricing and recommendations for additional services such as insurance and hotels
- Process quote requests promptly and manage reservations using the Agent Mate system
- Ensure clients receive all necessary travel information, including visas and payment reminders
- Deliver exceptional customer service and address client issues as they arise

What is Required (Qualifications):
- Minimum of 5 years of experience in the travel industry, preferably in the cruise market
- In-depth knowledge of cruise lines, ships, and global destinations
- Proficiency in various Cruise Line booking tools
- Proven sales and customer service skills with a friendly disposition
- Strong organizational skills and ability to manage multiple tasks under pressure

How to Stand Out (Preferred Qualifications):
- Experience specifically within cruise lines or travel agencies
- Competence with Excel, Word, and Zoom, and ability to learn new technologies quickly
- Excellent written, verbal, and interpersonal communication skills
- Ability to work independently and as part of a team
- Strong attention to detail and accuracy in record-keeping

#TravelIndustry #CruiseConsultant #CareerOpportunity #EmployeeBenefits #CustomerService

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