Online Cruise Reservations Specialist | Entry Level

Destination Knot; North Carolina; Remote; USD 35,000 - 75,000; Full time

Job summary

Destination Knot is seeking an Online Cruise Reservations Specialist to assist clients in booking their cruise vacations. This remote position requires excellent communication and sales skills, with a focus on providing exceptional customer service. Ideal candidates will have knowledge of the cruise industry and a passion for travel.

Benefits

Competitive commission-based earnings

Flexible work schedule

Exclusive travel discounts

Ongoing training and professional development

Career growth opportunities

Qualifications

• Strong knowledge of cruise lines and destinations.
• Ability to manage multiple bookings efficiently.
• Sales-oriented mindset with a passion for helping clients.

Responsibilities

• Assist clients with cruise inquiries and reservations.
• Provide guidance on cruise destinations and travel requirements.
• Maintain strong relationships with clients through personalized service.

Skills

Customer Service

Sales

Communication

Multitasking

Education

Certification in travel or cruise industry (e.g., CLIA certification)

Tools

Online booking systems

CRM software

Microsoft Office Suite

Job description

Online Cruise Reservations Specialist | Entry Level

Online Cruise Reservations Specialist | Entry Level

3 weeks ago Be among the first 25 applicants

This range is provided by Destination Knot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35,000.00/yr - $75,000.00/yr

Title: Cruise Reservation Specialist

Job Type: Full-time / Part-time / Remote

Location: Remote (Work from Home)

About Us:

At Destination Knot, we specialize in creating unforgettable cruise experiences by offering expert travel planning services. As a trusted name in the travel industry, we are committed to providing exceptional customer service and seamless booking experiences. We partner with top cruise lines to ensure our clients receive the best deals, amenities, and tailored itineraries.

Job Summary:

We are looking for a detail-oriented and customer-focused Cruise Reservation Specialist to join our team. In this role, you will assist clients with selecting, booking, and managing their cruise vacations. You will leverage your knowledge of the cruise industry to recommend the best options based on clients’ preferences, budgets, and needs. This is a remote role that requires excellent communication, sales, and organizational skills.

Key Responsibilities

• Assist clients with cruise inquiries, reservations, and modifications via phone, email, and online platforms
• Provide expert guidance on cruise destinations, itineraries, ship amenities, and travel requirements
• Process bookings and payments while ensuring accuracy and compliance with company policies
• Maintain strong relationships with clients by offering personalized service and follow-ups
• Stay updated on cruise line promotions, policies, and travel regulations
• Collaborate with cruise partners to secure the best deals and exclusive perks for clients
• Address client concerns and troubleshoot any booking-related issues professionally
• Upsell and cross-sell additional travel services, such as excursions, travel insurance, and pre/post-cruise accommodations
  
  
  
  
  

Qualifications

• Previous experience in travel sales, reservations, or customer service (preferred but not required)
• Strong knowledge of cruise lines, destinations, and travel industry trends
• Excellent verbal and written communication skills
• Ability to multitask and manage multiple bookings efficiently
• Sales-oriented mindset with a passion for helping clients plan memorable vacations
• Proficiency with online booking systems, CRM software, and Microsoft Office Suite
• Self-motivated and able to work independently in a remote environment
• Certification in travel or cruise industry (e.g., CLIA certification) is a plus
  
  
  
  
  

Benefits

• Competitive commission-based earnings (or base salary + commission, depending on company structure)
• Flexible work schedule with remote opportunities
• Exclusive travel discounts and industry perks
• Ongoing training and professional development
• Career growth opportunities within the company
  
  
  
  
  

How to Apply:

If you are passionate about travel and enjoy creating unforgettable cruise experiences, we would love to hear from you! Apply today!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Hospitality, Food and Beverage Services, and Retail

Referrals increase your chances of interviewing at Destination Knot by 2x

Get notified about new Online Specialist jobs in North Carolina, United States.

Online Cruise Reservations Specialist | Entry Level

North Carolina, United States $35,000.00-$75,000.00 17 hours ago

(Remote Spanish Speaker) Online Data Analyst

North Carolina, United States 19 hours ago

Influencer & Instructor for Live Online Livestream Classes – $100/hour

North Carolina, United States 3 weeks ago

ACT Prep Livestream Online Instructor - Work from Home, $100/hr

Fall Internship 2025- Social Media and Community Outreach

North Carolina, United States 3 weeks ago

SAT Prep Livestream Online Instructor - Work from Home, $100/hr

Class Instructor for Large Live Online Classes – $100/hour

AI Tools Expert Livestream Online Instructor - Work from Home, $100/hr

Livestream Host & Instructor for Large Live Online Classes – $100/hour

Volunteer: Investigative Content & Media Volunteer -- Help Us Create Bold, Informed Content About the World

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.