Cruise Buffet & Galley Service Associate

Hornblower Group; Boston (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hornblower Group's City Cruises division is hiring a Buffet Attendant to maintain the buffet, replenish stations, and run food from galley to service areas. You will help in keeping galley and buffet spaces clean and organized while delivering hospitality to guests.

The role requires lifting heavy items, flexibility to work nights, weekends and holidays, and strong teamwork and communication with coworkers across the dining operations. Prior kitchen experience is preferred.

Qualifications

• At least one year of kitchen experience is preferred.
• High school diploma or equivalent preferred.
• Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
• Must meet minimum state age requirements.
• Will work for extended periods without sitting.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detail oriented and meet deadlines.
• Handle multiple tasks/projects at one time.
• Listen effectively, assess the situation, determine relevant issues, and suggest solutions.
• Have a working knowledge of computer skills, including Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends and on all major holidays.

Responsibilities

• Responsible for buffet maintenance and replenishment.
• Responsible for running food from galley to appropriate buffet areas.
• Inspect food preparation areas, buffets, and service areas to ensure observance of safe, sanitary food-handling practices.
• Receive and organize hot line food orders; portion, arrange, and garnish food for service.
• Responsible for carrying trays of food to an appropriate location during plated meal service.
• Responsible for reading and understanding the ticketing system to deliver trays of food to the proper location.
• Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors.
• Provide exceptional hospitality to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Additional job duties as assigned.

Skills

Customer service

Organization

Interpersonal skills

Multitasking

Communication

Computer literacy

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suites

Ticketing system

Job description

Hornblower Group's City Cruises division is hiring a Buffet Attendant to maintain the buffet, replenish stations, and run food from galley to service areas. You will help in keeping galley and buffet spaces clean and organized while delivering hospitality to guests.

The role requires lifting heavy items, flexibility to work nights, weekends and holidays, and strong teamwork and communication with coworkers across the dining operations. Prior kitchen experience is preferred.