Cruise Bar Bartender - Premium Guest Experience

Hornblower Group; San Diego (CA); On-site; USD 28,000 - 41,000; Full time

Job summary

Hornblower Group is seeking a professional Bartender to deliver high-quality beverages and prompt service aboard our vessel in San Diego. You will be hospitable and knowledgeable about the bar, prepare drinks accurately, and maintain cleanliness and par levels.

Responsibilities include accurate pricing and POS entries, offering menu information, and collaborating with crew to ensure a smooth guest experience. Evening, weekend, and holiday availability is required for this role.

Qualifications

• High School Diploma required.
• At least one year of previous bartending experience is required.
• Must have comprehensive knowledge of beverage recipes.
• Strong customer service, organization, and interpersonal skills.
• Maintain a high level of organization, detail oriented and meet deadlines.
• Handle multiple tasks and projects at one time.
• Listen effectively, assess the situation, determine relevant issues, and suggest solutions.
• Working knowledge of Microsoft Office Suites.

Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.
• Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.
• Provide prompt and consistent bar service to guests and servers throughout the cruise.
• Set up and break down bar; stock and restock bar according to par specifications; clean bar thoroughly per SOPs.
• Maintain cleanliness and safety of bar and all service areas; clean glasses, utensils, equipment and work areas.
• Accurately charge guests for onboard purchases; enter orders into the POS system; collect payment and return change.
• Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes and points of interest.

Skills

Customer service

Organization

Interpersonal skills

Multitasking

Communication

Education

High School Diploma

Tools

POS system

Microsoft Office

Job description

Hornblower Group is seeking a professional Bartender to deliver high-quality beverages and prompt service aboard our vessel in San Diego. You will be hospitable and knowledgeable about the bar, prepare drinks accurately, and maintain cleanliness and par levels.

Responsibilities include accurate pricing and POS entries, offering menu information, and collaborating with crew to ensure a smooth guest experience. Evening, weekend, and holiday availability is required for this role.