Onboard Cruise Bartender – Hospitality & Fine Beverages

Hornblower Group; Chicago (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Hornblower Group’s City Experiences division seeks an experienced bartender to mix high-quality beverages and deliver prompt, friendly service to guests aboard our vessel. You will be hospitable, knowledgeable about the bar and skyline, and adhere to safety and service standards.

You will set up and break down the bar, stock according to par levels, enter orders into the POS, and assist guests with menu details while maintaining bar cleanliness and safety. Weekends and holidays may be required.

Qualifications

• High School Diploma (or GED) required.
• At least one year of previous bartending experience is required.
• Must have comprehensive knowledge of beverage recipes.
• Strong customer service, organization, and interpersonal skills.
• Proficiency with Microsoft Office Suites.

Responsibilities

• Provide exceptional hospitality to guests and coworkers as prescribed in Our RESPECT Service System.
• Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices.
• Provide prompt and consistent bar service to guests and servers throughout the cruise.
• Set up and break down bar; stock and restock bar according to prescribed par specifications; clean bar thoroughly per SOPs.
• Maintain cleanliness and safety of the bar and all areas; clean glasses, utensils, bar equipment, and workspaces.
• Accurately charge guests for onboard purchases; enter orders in the POS system, collect payment and return change.
• Provide information to guests including beverage and food menu descriptions, entertainment options, cruise routes and points of interest.
• Additional job duties assigned.

Skills

Bartending

Customer service

Organization

Interpersonal skills

Microsoft Office

Education

High School Diploma or GED

Tools

POS systems

Microsoft Office Suites

Job description

Hornblower Group’s City Experiences division seeks an experienced bartender to mix high-quality beverages and deliver prompt, friendly service to guests aboard our vessel. You will be hospitable, knowledgeable about the bar and skyline, and adhere to safety and service standards.

You will set up and break down the bar, stock according to par levels, enter orders into the POS, and assist guests with menu details while maintaining bar cleanliness and safety. Weekends and holidays may be required.