Crowd Safety & Security Specialist

Hard Rock Hotel and Casino; Tejon (NM); On-site; USD 40,000 - 70,000; Full time

Job summary

Hard Rock Hotel and Casino is seeking a vigilant security professional to maintain order on the casino floor, protect staff and guests, and respond swiftly to disturbances. The role requires strong problem-solving, observational abilities, and the capacity to act decisively in tense situations.

Ideal candidates possess a high school diploma, 5–7 years of relevant experience, and the stamina to stand, walk, and manage crowds in a fast-paced environment.

Qualifications

• High school diploma required.
• 5-7 years of proven experience as a Bouncer or similar role.
• Must be at least 21 years of age.
• Formal civilian-related security training is preferred.

Responsibilities

• Maintain orderliness and etiquette in all applicable vicinities.
• Observe for signs of crime or disorder and investigate disturbances.
• Act lawfully in direct defense of life or property.
• Face difficult situations, including physical and verbal altercations, shootings and theft.
• Escort unruly patrons outside of establishment when needed.
• Use problem-solving skills to handle disagreements and resolve issues.
• Determine when situations warrant police intervention and cooperate with officers.
• Protect company property and staff by maintaining a safe and secure environment.
• Complete an incident report for verbal or physical altercations, entry or attempted entry of terminated staff or unwelcome guests, accidents/injuries, or other.

Skills

Verbal communication

Crowd management

Problem solving

Observation skills

Conflict management

Physical stamina

Attention to detail

Integrity

Education

High school diploma

Job description

Hard Rock Hotel and Casino is seeking a vigilant security professional to maintain order on the casino floor, protect staff and guests, and respond swiftly to disturbances. The role requires strong problem-solving, observational abilities, and the capacity to act decisively in tense situations.

Ideal candidates possess a high school diploma, 5–7 years of relevant experience, and the stamina to stand, walk, and manage crowds in a fast-paced environment.