Cross‑Trained Resort Services Associate

Guest Services, Inc.; Stehekin (WA); On-site; USD 21,000 - 26,000; Full time

Job summary

Guest Services, Inc. is hiring a Resort Worker to support lodge operations with a strong focus on customer service. The role requires cross-training in housekeeping, front desk, retail, groundskeeping, and food service to ensure smooth day-to-day operations.

Responsibilities include assisting customers, handling payments, restocking supplies, and maintaining clean workstations. The position emphasizes teamwork, reliability, and the ability to work in a fast-paced environment.

Qualifications

• Partial High School education preferred.
• One year of work experience and a desire to learn.
• Ability to read menus and recipes and follow directions.
• Good visual and communication skills.
• Willing to be cross-trained in all areas.

Responsibilities

• Deliver customer service and handle payments accurately.
• Perform food service, housekeeping, and related tasks.
• Restock supplies and maintain station area.
• Understand menus and recipes; follow directions.
• Communicate effectively with customers and co-workers.
• Cross-train across departments as needed by supervisor.
• Adapt to changing duties as required.

Skills

Customer service

Communication skills

Teamwork

Flexibility

Follow directions

Education

High School Diploma/G.E.D. preferred

Partial High School education

Tools

Cash register

Reservation system

Job description

Guest Services, Inc. is hiring a Resort Worker to support lodge operations with a strong focus on customer service. The role requires cross-training in housekeeping, front desk, retail, groundskeeping, and food service to ensure smooth day-to-day operations.

Responsibilities include assisting customers, handling payments, restocking supplies, and maintaining clean workstations. The position emphasizes teamwork, reliability, and the ability to work in a fast-paced environment.