Cross-Functional Team Lead, Retail Ops & Training

H-E-B; Denton (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Lead in Denton, TX to lead a team, train Partners, and manage supervisory duties. You will direct work, develop staff, and ensure adherence to store SOPs and policies while maintaining a strong customer-focused mindset across departments.

The role emphasizes supervision in the absence of leadership, collaboration across multiple departments, and a commitment to food safety, sanitation, and operational excellence in a fast-paced retail environment.

Qualifications

• Associate’s Degree or equivalent required.
• Strong planning and organizing skills.
• Strong customer service and interpersonal skills.
• Verbal and written communication abilities.
• Ability to work across multiple departments.

Responsibilities

• Lead and supervise Partners; train and develop staff.
• Direct work and schedules; resolve issues.
• Provide excellent customer service and drive department sales.
• Ensure food safety and sanitation compliance.
• Perform cross-functional duties and maintain SOP adherence.

Skills

Leadership

Customer Service

Operations Planning

Communication

Adaptability

Education

Associate’s Degree or equivalent

6+ months related experience

Tools

Symbol

ACR

Label machine

Job description

H-E-B is seeking a Cross-Functional Lead in Denton, TX to lead a team, train Partners, and manage supervisory duties. You will direct work, develop staff, and ensure adherence to store SOPs and policies while maintaining a strong customer-focused mindset across departments.

The role emphasizes supervision in the absence of leadership, collaboration across multiple departments, and a commitment to food safety, sanitation, and operational excellence in a fast-paced retail environment.