Front End Operations Lead - Customer Experience

H.E.B.; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Employee discounts

Job summary

H.E.B. is seeking a Smart Shop Exempt Department Manager in Houston, Texas. In this role, you will oversee department operations, manage staffing, and ensure compliance with food safety regulations while maximizing customer satisfaction.

The ideal candidate will possess strong leadership skills and retail management experience. A completion of H-E-B's Management Training Program and the flexibility to work varied shifts are essential. Join us to lead a dedicated team in delivering outstanding grocery service.

Qualifications

• Operational / Retail Management experience required.
• Ability to work flexible schedules, including night shifts.
• Strong knowledge of meat cutting equipment and safety compliance.

Responsibilities

• Oversee department operations including hiring, training, and performance reviews.
• Manage inventory and ensure quality control.
• Foster superior customer service across all departments.

Skills

Leadership skills

Interpersonal skills

Understanding of retail accounting

Flexibility

Education

Completion of H-E-B's or JVSS's Management Training Program

Job description

H.E.B. is seeking a Smart Shop Exempt Department Manager in Houston, Texas. In this role, you will oversee department operations, manage staffing, and ensure compliance with food safety regulations while maximizing customer satisfaction.

The ideal candidate will possess strong leadership skills and retail management experience. A completion of H-E-B's Management Training Program and the flexibility to work varied shifts are essential. Join us to lead a dedicated team in delivering outstanding grocery service.