Cross-Functional Retail Specialist

H.E.B.; Austin (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

H.E.B. in Austin seeks a Cross-Functional Representative to deliver excellent customer service while working across departments such as packaging, stocking, rotation, production, and sanitation.

You will support product selection, assist in merchandising, and help maintain inventory accuracy in a fast-paced store environment. The role requires adaptability to various duties, strong communication skills, and the ability to work autonomously in a retail setting.

Qualifications

• Experience in a retail/STORE environment preferred.
• Ability to assist across multiple departments and tasks.
• Strong customer service and communication skills.

Responsibilities

• Provide excellent customer service; answer questions and assist with product selection.
• Stock, rotate, and merchandise products; support inventory accuracy.
• Coordinate across departments including packaging, stocking, and sanitation.
• Make department announcements and support flexible scheduling across shifts.
• Greet customers and assist with product decisions to drive sales.
• Follow store SOPs and comply with policies and safety standards.

Skills

Customer service

Interpersonal skills

Verbal / written communication

Multidepartment adaptability

Autonomy

POS systems

Education

HS Diploma or GED

Tools

Symbol POS systems

ACR label machine

Job description

H.E.B. in Austin seeks a Cross-Functional Representative to deliver excellent customer service while working across departments such as packaging, stocking, rotation, production, and sanitation.

You will support product selection, assist in merchandising, and help maintain inventory accuracy in a fast-paced store environment. The role requires adaptability to various duties, strong communication skills, and the ability to work autonomously in a retail setting.