Cross-Functional Planning Systems Lead

Amazon Web Services (AWS); New York (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

AWS is seeking a Planning Systems & Process Lead to own the horizontal planning capabilities spanning the WWPS Central Sales Planning team. This role connects customer feedback across programs, turning recurring themes into scalable, end-to-end solutions with strong process and tooling expertise, and program-management discipline.

The candidate will pull and analyze back-end data to surface insights, drive adoption, and deliver enablement content for both central and field teams.

Responsibilities

• Own the horizontal planning capabilities that span across the team's planning leads, connecting feedback end to end.
• Identify recurring themes and pain points across planning areas and translate them into single, scalable solutions.
• Own the end-to-end planning processes and the tooling that supports them.
• Serve as a fluent point of contact on both process and systems, able to speak to how the planning cycle works end to end and how the supporting tools behave.
• Pull and analyze back-end data to surface insight, quantify impact, and inform solution design.
• Design and drive scalable solutions that support the central planning team and the field.
• Drive program documentation, knowledge-base/wiki development, and enablement content that the field relies on to execute.
• Manage cross-functional initiatives from idea through delivery and adoption, including communications, follow-ups, and tracking.
• Partner across central planning, field teams, and adjacent operations and tooling.

Job description

AWS is seeking a Planning Systems & Process Lead to own the horizontal planning capabilities spanning the WWPS Central Sales Planning team. This role connects customer feedback across programs, turning recurring themes into scalable, end-to-end solutions with strong process and tooling expertise, and program-management discipline.

The candidate will pull and analyze back-end data to surface insights, drive adoption, and deliver enablement content for both central and field teams.