Cross-Functional Mailroom & Security Specialist

Children's Aid; New York (NY); On-site; USD 59,829,000 - 70,861,000; Full time

Job summary

Children's Aid seeks a Mailroom and Security Representative to support security operations, mail, and office services at Headquarters. The role spans Security, Mailroom, Office Support, Reception, and Conferencing Services to ensure smooth daily building operations.

Ideal candidates have proven security experience, mailroom know-how, and strong guest-facing skills. The position is full-time, on-site in New York, with a commitment to high-quality service and staff safety.

Qualifications

• High school diploma or GED required.
• Three years of security experience in a multi-floor/building environment.
• Two years of experience with mailroom operations.
• At least one year with building/visitor management systems.
• Security Guard license preferred.

Responsibilities

• Observe building activity, report irregularities, and maintain the security log.
• Respond to emergencies and participate in crisis situations under direction.
• Learn and follow safety protocols to support staff and clients.
• Provide backup coverage at security posts as needed.
• Escort staff to safety and arrange car service when needed.
• Operate conference room calendars and coordinate meeting setups.
• Greet guests, direct calls, and coordinate packages and visitor access.
• Maintain professional interactions with staff, visitors, and vendors.

Skills

Security operations

Visitor management

Office support

Communication

Education

High school diploma or GED

Tools

Building management systems

Visitor management system

MS Office

Job description

Children's Aid seeks a Mailroom and Security Representative to support security operations, mail, and office services at Headquarters. The role spans Security, Mailroom, Office Support, Reception, and Conferencing Services to ensure smooth daily building operations.

Ideal candidates have proven security experience, mailroom know-how, and strong guest-facing skills. The position is full-time, on-site in New York, with a commitment to high-quality service and staff safety.