Cross-Functional Change Management and Training Specialist

Innovative Development, LLC; Wilmington (DE); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Leadership Development program

Employee Assistance

Remote/Hybrid/In-office options

Job summary

Innovative Development, LLC seeks a collaborative professional to develop educational and training materials for a brand-new company-wide system. You will work across Procurement/Sourcing, Legal & Compliance, and R&D to connect operations and drive adoption of new tools and workflows.

The role operates on a hybrid model with remote and on-site collaboration, in a fast-paced environment that values elite attention to detail and effective change leadership.

Qualifications

• 4+ years in change management, training, or organizational development.
• Hybrid role with remote and on-site work.
• Strong communication and ability to unite cross-functional teams.
• Familiarity with CLM concepts; pharma experience is a plus.
• Prosci, ADKAR, or similar training credentials are a plus.

Responsibilities

• Draft and coordinate change management plans and create training materials.
• Map streamlined workflows across Legal, Procurement, and Policy Operations; drive adoption.
• Create user guides, presentations, videos, and e-learning modules.
• Coordinate training sessions and maintain knowledge-based documentation.

Skills

Change management

Training development

Cross-functional collaboration

Educational material creation

Education

Prosci/ADKAR certification

Relevant certification

Tools

Contract Lifecycle Management (CLM)

Process automation

Job description

Summary

We are seeking a collaborative professional to assist in developing educational and training materials for the launch of a brand-new company-wide system. This role will work with an operational cross-functional team in the development of these materials to connect the Procurement/Sourcing, Legal and Compliance (policy) operations and processes with R&D and other business areas. You will help employees learn new ways of operating, new digital tools and adapt to smoother workflows. The role operates under a hybrid work model, requiring a mix of remote work and in-office collaboration.

Summary

We are seeking a collaborative professional to assist in developing educational and training materials for the launch of a brand-new company-wide system. This role will work with an operational cross-functional team in the development of these materials to connect the Procurement/Sourcing, Legal and Compliance (policy) operations and processes with R&D and other business areas. You will help employees learn new ways of operating, new digital tools and adapt to smoother workflows. The role operates under a hybrid work model, requiring a mix of remote work and in-office collaboration. The project this supports has high visibility. Operating in a fast-paced environment, this position demands elite attention to detail and strong change leadership. It is a challenging but deeply rewarding opportunity for the right leader. To succeed, you must bring a masterful skill set, unmatched attention to detail, and a passion for driving major organizational change.

Key Responsibilities

Cross-Functional Change Management

• Draft and coordinate change management plans including creation, drafting and organizing materials to be used for process education and system training sessions.
• Map streamlined process workflows across Legal, Procurement, and Policy Operations, to support process and system changes, and develop training and educational materials to drive adoption across R&D and other business teams.

Training & System Enablement

• Build clear education and training materials for new process and software tools.
• Create easy-to-use user guides, presentations, videos, and e-learning modules.
• Coordinate training sessions, including scheduling, distributing invitations, and communicating session details to participants.
• Capture training outputs and developed comprehensive FAQs and knowledge-based documentation to support user adoption, knowledge retention, and ongoing operational efficiency.

Qualifications & Skills

• Experience: 4+ years in change management, training, or organizational development.
• Work Style: Proven ability to work independently from home and collaborate effectively on-site (Hybrid Role).
• Skills: Strong communication skills with an ability to unite cross-functional teams. Quick learner.
• Preferred Tools: Familiarity with Contract Lifecycle Management (CLM) concepts, task orchestration and process automation preferred. Pharmaceutical experience is helpful but not required.
• Certifications: Prosci, ADKAR, or similar training credentials are a plus.

Our Commitment To You

At Innovative Development we value our employees and invest in their personal and professional growth. We offer comprehensive Medical, Dental and Vision options along with fully paid Life, Disability and Accident insurance. Our Employer matched 401(k) enables us to invest in your financial future, while our personalized Leadership Development program helps you thrive in your professional environment. In this fast-changing world, we prioritize mental health through our Employee Assistance Programs. We also encourage work/life balance by offering a variety of working arrangements, including remote, in-person, and hybrid. Join Innovative Development, LLC and develop your potential!

Benefits Highlights

• PTO
• Medical, Dental, and Vision. Health Savings accounts for qualified expenses under HSA plans
• Teledoc, Weight Loss and Wellness Plans included with Health Plans
• Employee Assistance Programs including Mental Health
• Employer paid life insurance.
• Employer paid Long and Short Term Disability Coverage
• 401(k)/Roth IRA with Employer Matching
• Personalized Leadership Development Program
• Volunteer and Community Events
• Opportunity for growth
• Actual compensation will depend on a variety of factors, including geographic location, on-site requirements, qualifications, and experience.

Innovative Development, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.