Human Resources - HR Learning and Development Specialist

Tommy-Car-Wash-; Holland (MI); On-site; USD 60,000 - 90,000; Full time

Job summary

The HR Learning & Development Specialist drives the design and implementation of learning and development (L&D) programs that promote company values, increase team member engagement, and accelerate performance to deliver business results.

This role will create interactive e-learnings and other materials to develop courses and learning paths aligning with the company’s L&D strategies, including new hire onboarding, both online and in-person learning & development, lunch-and-learns, and other

Qualifications

• Advanced degree or equivalent training and experience required.
• Proficient in Microsoft Office; experience with database systems is a plus.
• Excellent written and oral communication skills.
• Strong organizational and time management skills.
• Highly adaptable with problem-solving and data-driven decisions.

Responsibilities

• Partner with leaders to establish L&D strategies to drive performance.
• Lead programs and deliverables according to plan, including learning materials.
• Own annual training calendar and communicate it to all team members.
• Help establish and track budget and spending for L&D programs.
• Manage and oversee eLearning platform and department metrics.
• Build a central training library and onboarding paths for departments.
• Create manager and leadership training paths including online and in-person sessions.
• Coordinate with team members to administer programs and track progress.
• Evaluate impact via surveys and stay current on industry trends.
• Seek feedback and drive continuous improvement.
• Other duties as assigned.

Skills

Microsoft Office

Excellent written and oral comms

Time management

Collaboration

Education

Advanced degree or equivalent training

Tools

Database systems

Job description

The HR Learning & Development Specialist drives the design and implementation of learning and development (L&D) programs that promote company values, increase team member engagement, and accelerate performance to deliver business results. This role will create interactive e-learnings and other materials to develop courses and learning paths aligning with the company’s L&D strategies, including new hire onboarding, both online and in-person learning & development, lunch-and-learns, and other strategic initiatives to provide value to team members and the company by ensuring top performance and utilization of people resources.

Position Responsibilities:

• Partner with leaders to establish L&D strategies that optimize individual and team performance to drive business results
• Lead programs and systems according to defined strategy and plan, including creation and delivery of key deliverables, reports, communications, learning materials and other resources
• Own annual program calendar, establish best cadence for training events, and ensure proper communication and awareness of programs and calendar to all team members
• Help establish, utilize and track company budget and spending related to learning and development programs and resources
• Manage and oversee eLearning platform and program related training and reporting for department metrics
• Consolidate and build out all training material/videos in a central location/usable format and update new material as changes are made, to develop company-wide training library
• Create and maintain an onboarding training path for each department and position that support organizational goal accomplishments, and oversee appropriate administration of training paths to new and existing team members
• Create and maintain manager and leadership training paths including both online eLearnings and in-person sessions with credible presenters
• Coordinate with other team members as needed to support administering and coordinating programs, while personally owning the tracking of these programs.
• Evaluate the impact of training material and sessions, review surveys for feedback, and stay up to date on industry trends to drive continuous improvements in the effectiveness of our materials
• Proactively seek feedback and continuous improvement opportunities for programs from both internal and external resources
• Other duties as assigned; duties and responsibilities may change at any time with or without notice.

Position Qualifications & Candidate Attributes:

• Advanced degree or equivalent formal training/certifications and experience required
• Technical savvy and proficient in Microsoft Office; experience within database systems a plus
• Excellent written and oral communication skills
• Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
• Strong organizational and time management skills; ability to multitask and prioritize workload
• Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Views customer care as high priority; exhibits a positive can-do attitude
• Displays a strong initiative and drive to identify gaps and fill them

Work Environment and Physical Demands

This job operates in a professional office environment. Office hours are Monday through Friday from 8:00am - 5:00pm. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and operates primarily indoors with limited to no travel expectation.

To successfully perform the essential functions of this job, team member must be able to:

• Work and commute in all weather conditions
• Able to effectively communicate, listen, detect, converse with, discern, convey, express oneself and exchange information
• Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers
• Work in a fast-paced environment where they will often be multitasking
• Move about inside the office to access standard office equipment
• Constantly operate a computer and other office productivity machinery such as keyboard, copy machine and printer
• Remain in a stationary position 50%+ of the time, alternating between sitting and standing
• Ability to move and lift up to 30 pounds
• Drive between company locations and/or vendors or suppliers as needed while on job