Cross-Border Strategic Accounts Manager

Mercado Libre; Miami (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Entrepreneurial culture

Growth opportunities

Collaborative team

Excellent work environment

Job summary

Mercado Libre in Miami, FL is seeking a Client Account Executive to develop commercial relationships with key Sellers, support their growth, and analyze performance on the platform.

You will analyze customer data to identify blockers and opportunities, collaborate with stakeholders to build integrated proposals, and build expertise in Mercado Libre’s cross-border model to design effective strategies for the client portfolio.

Qualifications

• Bachelor’s degree required.
• 4 years sales experience using CRM tools and Excel.
• Valid visa or permanent work authorization.
• Exceptional communication skills in English and Spanish.

Responsibilities

• Develop commercial relationships with key Sellers, supporting their growth and analyzing their performance on the platform.
• Analyze customer data and needs to provide recommendations that maximize their potential and competitiveness on Mercado Libre, identifying blockers and opportunities.
• Collaborate with stakeholders across Mercado Libre to build integrated proposals and end-to-end solutions for customers.
• Build deep expertise in Mercado Libre’s cross-border model, value proposition, and ideal product assortment to design and execute the best strategy across the client portfolio.
• Define, implement, and track performance metrics to prepare and deliver business reviews for the customer portfolio.

Skills

Sales experience

CRM tools

Bilingual English/Spanish

Education

Bachelor's degree

Tools

Salesforce

Microsoft Excel

Job description

Mercado Libre in Miami, FL is seeking a Client Account Executive to develop commercial relationships with key Sellers, support their growth, and analyze performance on the platform.

You will analyze customer data to identify blockers and opportunities, collaborate with stakeholders to build integrated proposals, and build expertise in Mercado Libre’s cross-border model to design effective strategies for the client portfolio.